V3 Cameras Working Intermittently

I’ve got two of the Wyze v3 cameras, one white and one black. Both have Samsung Endurance Cards. The white camera worked great for a couple years now, the black one worked great for about a year. Now, they don’t seem to be working very good when I’m out of the house. It seems the black one almost always won’t load the live video, it never gets past the 1 of 3 in the loading. When I return home, it loads right up most of the time. The white one is now doing the same thing, just not as often, Some times, I get offline when out too.

If I check the events, they will load only when the cameras are responding, so mostly when home and not much when away. Kind of defeats the purpose of the cameras.

My app is v2.49.3 (399). I’d hate to have to replace these cameras because they have been great, but lately they’ve become very unreliable.

Hi @falconut

I am sorry that is happening, can you let me know what firmware versions both cameras are on? Have you tried formatting or pulling the microSD cards just to rule that out as the issue? It should not be the issue but I have heard of some cameras acting weird when the microSD had an issue.

Both cameras have firmware 4.36.11.8391. The black one was giving me issues where it would go offline whenever a card was in about a couple months ago. A bought a new SD and it fixed that problem. The white camera hasn’t had this issue.

I didn’t haven’t a chance to do anything with the cards yet. I need a ladder to reach the white camera and i want really home this week.

This morning both cameras are listed as offline. Doesn’t matter if I’m at home or away. My Ring doorbell is having no issue. These cameras are really becoming very unreliable anymore.

Mine v3 cams worked great until thecoutage they had recently. I have the light socket for it . It connects then goes out and cant reconnect. No issues before this.

They seemed to be working okay since the outage. But now today, tried to check them away from home and both not loading again.

It sucks because they worked great in the beginning, but now have become unreliable at best. It does me do good if I can’t view the cameras or events when I’m not home.

I’ve unplugged them, restarted in the app and none of this seems to work. I may need to look for another brand of camera to replace these. Any suggestions.