Please powercycle your cams (disconnect from power and reconnect), boot your phone/tablet, then update your v3 cams’ firmware to 126.96.36.19964. This v3 firmware update reportedly resolves connectivity issues. Please also ensure your app is current, Android app version 188.8.131.52.
I spent some time looking at the cameras. I saw eventually both cameras had a corrupted password for the wifi they use. Not sure how this happened to both at the same time. When I run through the setup again forcing the correct password, they both come back online.
I power cycled the cam and my phone, the camera will no longer connect with the public network. This camera was working great for the last 4 months until the latest firmware update. This camera helps me monitor my mother in a nursing home, I need to get it to work ASAP. Any suggestions?
I set up the camera in the nursing home, i had to sign a form and they post a sign outside my mother’s room that there is a camera in the room. I monitor my mother and the staff is aware. The camera has been working great until today’s firmware update.
Because today the firmware updated, once it was updated, the camera no longer worked or would come on line. I tried everything, i decided to power cycle both the camera and the phone. Hoping it would come back on line. After trying multiple times; i decided try a set up again, still would not work. I even deleted the camera from the app and tried to re set it up. After 10 tries nothing worked.