My Wyze Cam 3 went offline last week and won't reset

Cameras
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One of myWyze Cam 3’s is used outdoors, it is protected, as my meteor detector for my observatory. Last week it went to a solid red light. I’m not able to connect, not able to reset, and not able to do anything. I followed all the recovery steps that support has provided none of them work. Is my Wyze Cam 3 broken? Or is it me?

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Based on your post I’d like to lean towards the V3 being toasted. However, stranger things have happened. Care to provide additional info?

  1. For example, have you added any additional devices to your network recently?
  2. Have you checked the power adapter (they tend to die, they’re not of the highest quality)?
  3. How about your internet connection coming into the building? I had recently mice chew on the coax cable in the box that affected my connection to some devices only. I know, weird eey! (I’m Canadian, I’m allowed to say eey!)

If the v3 is still under warranty, have it replaced and save yourself a headache. If it’s not, at it’s price point it has already paid for itself. Get a new one and again, save yourself a headache :slight_smile:

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  1. For example, have you added any additional devices to your network recently?

No, the last camera I added was about 6 months ago and this camera was working all the way up to two weeks ago. On my app I have six cameras installed, one Cam Pan v3, 1 v4, and 4 v3s. All the other cameras are still working.

  1. Have you checked the power adapter (they tend to die, they’re not of the highest quality)?

Yes, I have used four different chords and each cord gives the same result, a solid red light and nothing else.

  1. How about your internet connection coming into the building? I had recently mice chew on the coax cable in the box that affected my connection to some devices only. I know, weird eey! (I’m Canadian, I’m allowed to say eey!)

I have good internet with no issues. I brought the camera into the room where the router is located and still could not get to the setup and/or connection.

Thanks for your reply, I appreciate it.

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