Truantics, I should have read your comment about the WYZE watermark on the lower left corner before I updated my firmware! That’s the only difference I see that is updated. I should have kept the old firmware. Is there a way to remove the WYZE watermark logo? What if it’s blocking an important part of the camera view?
I saw they added thumbnails to the notifications now which is nice though.
Sorry about the confusion! The logo is not permanent. Later this week, we plan to release our 1.5 apps where we added a Wyze logo toggle in advanced settings. The toggle is default to on right now but later on you can turn the logo off with the the new app.
I just updated my camera and I have been running into a issue ever since. I get the notification that my camera has sensed movement, but when I click on the notification to view the clip it says that video is downloading and nothing happens. Any idea why this may be happening? I’m able to remotely view my camera without any issues. It’s only problem when I get a new notification and I try viewing the recorded clip on my device…
Same with me. 1.4.43 on Android on a Nexus 6P using Project Fi. You get the notification, the thumbnail loads, but when you tap on the image it goes to the normal viewing page, says “Downloading…” but then nothing. No error like “Network Timeout” or anything like that. There doesn’t seem to be a way to force it to reload the clip again.
Edited to add: It’s not happening with 100% of the clips either. It’s hit or miss from what I can tell.
To the folks that got this issue, another user (adunn7) posted the solution he found on Reddit.
In the Wyzecam app, go to “My Account” > “App Settings” > clear the cache files.
That fixed the issue for me.
After doing this I was able to view my ol clips temporarily, by I have had to clear the cache files numerous time today to get it work temporarily. Any new notifications are still not display correctly. I’m running the app on a oneplus 3t.