I just updated 3 v2 cams with 4.9.91851. Two survived. The 3rd cam is now bricked with a solid amber status light. Tried numerous power reset and reset button reset. New cable and new power supply. Nothing worked. This cam worked fine prior to the update. It is not the router or modem as the other cams are working. Is there anything else to be tried or is that the end of this cam? So much for this “exciting update waiting for you!”.
You can try a manual firmware update from the SD card.
Thanks. I’ll give it the ole college try.
I had the same thing happen just two weeks ago to one of my V2;s. I had to search around to find the instructions for the manual firmware install to recover the camera. I had forgotten how important it is to follow the instructions. So, let me emphasis for you.
After you download a recent firmware zip file, expand/unzip/extract the .bin file. Now, keep it simple. Very simple. Copy that single file on to the root of a Micro SD card, formatted at Fat32. I used a 2 gig because it was handy, not a 32 Gig as recommend. Still worked. Now that you have that file on the Micro SD, you rename it. Don’t forget this part. This is critical. For the V2, its simply, demo.bin (you are removing the numbers, and dots). Simple. Do for yourself one more step. For Windows, make sure there are no other Wyze files on the Micro SD. Then put it in the camera.
And boot, holding down the Setup button.
Thanks Sam_Bam. Your instructions are appreciated. I hope that anybody else running into this situation finds your instruction.
I got the cam. to work. Hallelujah. First I tried firmware version 4.9.9.1433. The cam went to a purple status light, as mentioned by the Wyze rep., and then it went to solid yellow. So, I tried the next version available for download, v 4.9.6.156. That version brought my cam back to life. I think I’ll just leave it there because as my Daddy once told me, “Son, if it ain’t broke, don’t fix it or…fix it 'til it is broke.” Wise words, indeed.
Thank you Wyze and thank you Sam for getting me back on track.
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Yeah. I now have 8V2 cameras that are bricked as a result of a firmware update. Ridiculous garbage products.
So I am assuming you have already done a factory reset and flashed the cams to a previous working firmware version.
That is correct. 4.9.9.1851 failed on 8 v2 cameras. Rendering them worthless. Loaded demo.bin of 4.9.9.1433 to SD card. The cams I’m able to reach to remove fail to reconnect to the app Very much resent that I have to climb all over the roof of my house in the middle of winter to fix these. Everything had been rock solid stable for years. My other 8 v3 cams are now calling for updates. That’s not going to happen. Oh, and my doorbell pro is more worthless than the $28.00 AliExpress one it replaced. Just a worthless doorbell that will not take a 64 character password, won’t take a micro SD card, and won’t send notifications, either on motion or doorbell press. Plus, I have to pay a monthly fee!
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I had recently tried to start up my CAM v2, it was a headache and said there was software updates upon startingthem, it locked up, now all it does it light up light ‘orange’ and make clicking noises. Will this forced flash firmware update work ? also will it work from a thumbdrive usb?
One of my v2 cams out of the blue locked up on the solid yellow light. I power reset it. No response. I hit the reset button. Again no response. So I followed the instructions for a manual flash of the cam. firmware to an earlier version using a usb micro sd card formated fat32 inserted into the cam (essential) loaded with a earlier firmware version renamed “demo.bin” , held down the cam reset button and plugged in the power supply. Bingo. Cam is back online. I thought the cam. died due to old age but I figured what the hell, give it a go and got lucky.
I need some help, same thing here. But I was dumb enough to remove the camera from my app. Now when I try and flash it, I do get the initial blue light, but after a minute it goes back to solid yellow. I’ve tried v 4.9.6.156 and 4.9.9.1433 as suggested, but none work. Really want to get it back up and running. Any advice?
Unfortunately not. They offered me a discount but I haven’t taken it as well Whats to say same thing won’t happen on next camera?
Goodluck
John