I just updated 3 v2 cams with 4.9.91851. Two survived. The 3rd cam is now bricked with a solid amber status light. Tried numerous power reset and reset button reset. New cable and new power supply. Nothing worked. This cam worked fine prior to the update. It is not the router or modem as the other cams are working. Is there anything else to be tried or is that the end of this cam? So much for this “exciting update waiting for you!”.
You can try a manual firmware update from the SD card.
Thanks. I’ll give it the ole college try.
I had the same thing happen just two weeks ago to one of my V2;s. I had to search around to find the instructions for the manual firmware install to recover the camera. I had forgotten how important it is to follow the instructions. So, let me emphasis for you.
After you download a recent firmware zip file, expand/unzip/extract the .bin file. Now, keep it simple. Very simple. Copy that single file on to the root of a Micro SD card, formatted at Fat32. I used a 2 gig because it was handy, not a 32 Gig as recommend. Still worked. Now that you have that file on the Micro SD, you rename it. Don’t forget this part. This is critical. For the V2, its simply, demo.bin (you are removing the numbers, and dots). Simple. Do for yourself one more step. For Windows, make sure there are no other Wyze files on the Micro SD. Then put it in the camera.
And boot, holding down the Setup button.
Thanks Sam_Bam. Your instructions are appreciated. I hope that anybody else running into this situation finds your instruction.
I got the cam. to work. Hallelujah. First I tried firmware version 126.96.36.1993. The cam went to a purple status light, as mentioned by the Wyze rep., and then it went to solid yellow. So, I tried the next version available for download, v 188.8.131.52. That version brought my cam back to life. I think I’ll just leave it there because as my Daddy once told me, “Son, if it ain’t broke, don’t fix it or…fix it 'til it is broke.” Wise words, indeed.
Thank you Wyze and thank you Sam for getting me back on track.
Yeah. I now have 8V2 cameras that are bricked as a result of a firmware update. Ridiculous garbage products.
So I am assuming you have already done a factory reset and flashed the cams to a previous working firmware version.
That is correct. 184.108.40.2061 failed on 8 v2 cameras. Rendering them worthless. Loaded demo.bin of 220.127.116.113 to SD card. The cams I’m able to reach to remove fail to reconnect to the app Very much resent that I have to climb all over the roof of my house in the middle of winter to fix these. Everything had been rock solid stable for years. My other 8 v3 cams are now calling for updates. That’s not going to happen. Oh, and my doorbell pro is more worthless than the $28.00 AliExpress one it replaced. Just a worthless doorbell that will not take a 64 character password, won’t take a micro SD card, and won’t send notifications, either on motion or doorbell press. Plus, I have to pay a monthly fee!