Upgraded V3 (not pan) now says "Cannot connect to local Network"

  1. Upgraded firmware last night (I think). Camera working fine. App was good. All was well.
  2. This morning I powered down my UPS to change the battery.
  3. Bringing UPS back on line, APP said the camera was powered off.
  4. I bypassed the UPS and plugged directly into a known good outlet. APP Still said camera is powered off.
  5. Deleted the camera from the app and tried to reconnect. After “QR Code Scanned” the voice says “Cannot connect to local network”.

An hour with chat proved fruitless. They asked me to wait for a second level tech to email me. Nothing yet.

I have tried to manually install the most recent firmware and the one before that one. I did each on twice.

This is the proc I used:
A: went to the files page and downloaded demo_wcv3_4.36.11.5859.bin.zip
B: extracted it to the root of a clean SD card The files were a folder: __MACOSX and a file demo_wcv3.bin.
C. Unplugged the v3 and installed the SD card
D. Held the reset button down and plugged the camera in. Holding the reset button for about 8 seconds.
E. The status lights flash red/blue alternately.
F: If I keep holding it, it will simply say “ready to connect”.

What am I doing wrong?


Was that a 32GB or smaller SD Card?

No… does it have to be?

Yes. Flash only works from FAT32 formatted card. All larger cards are exFAT.

Thanks Slab, I’ll try that.

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Do a Factory Reset on the cam w\ no card first, hold setup 10s until it reboots, then unplug it.

When plugging it in, hold the setup until the red\blue are solid (looks purple) and then let it install and reboot. Then you can hit the setup for the install.

Tried a 2gb, 16gb, 32gb. Same results. Solid red then flashes red/blue. No purple

Are you sure you downloaded the correct file for your camera? Also extracted the firmware from the ZIP file?

Just asking because many get the wrong version and also think you can just copy the file to the SD card. Also, was the SD card formatted FAT32?

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