Two notifications for each event

Nope - only one production app installed.

Are your cams assigned to HMS with Threat Alert push notifications enabled?

A screenshot of the Android-level double notifications might help to find an answer.

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Nope - I do not have HMS.

This is just opening a door - it happens every time on all eight cameras.

It is actually a plus point as the second one arrives after the whole event has finished uploading so I know when I can rewind to see what triggered the event. It would be much better to have the old system back that allowed rewinding to the start before the video has completely uploaded

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I’ve had 5 of my cams on CP assigned to my HMS as Security Cams for over a year, all with Security Threat designations selected under each cam within the Security Cam setup page, and have never once received any notification from this functionality let alone two notifications. It is yet another forgotten promise of Wyze that was never developed.

I went so far as to ask how the two notification settings (cam vs HMS) would interact with each other in a post about 4 months ago, and received no replies.

Perhaps this would be a good post for this Friday.

Find out what this “alert” icon means and you’ll have your answer:

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Along with reinstating the ability to rewind events before they finish uploading ( but I don’t think Wyze will do that - obviously cheaper to remove the feature)

How do I do that?

I receive 2 notifications only for the 5 cams assigned to HMS alerts. One notification is the normal “Person detected”, the 2nd notification from the same cam is “Complete Motion”. I think the 2nd notification is mislabeled and belongs to HMS. I don’t receive 2 notifications from the 30+ other non-HMS cams.

I just ran a test and removed one cam from HMS. Turned alarm to Away mode, walked in front of cam and received only a Person notification. Reassigned the same cam back to HMS, turned alarm to Away, walked in front and now get the usual 2 notifications.

I don’t know. I have no OS/UI that appears like yours.

Someone at Wyze must be working on it or taunting me. I get that restored functionality on a few cams on occasion. I really need that feature back!!! :skull_and_crossbones:

So do I ! - I need to know what triggered an event ASAP. I have a problem with foxes attacking my hens and at the moment there only way I get a fast “notification” is if I have a window open so I can hear the hens panicking.

Another one - different camera BUT - no icon on either of them!!!

Next one is a different camera - the icon is on this one.

All cameras have identical settings

I feel your pain… numerous times per day and night. And I have no idea why Wyze thought this change was a good idea. There is nothing more frustrating than trying to immediately determine what triggered an AI alert on a critical cam and having to wait and jump through hoops to find the trigger.

It is actually a matter of life or death for my hens. I get out of bed at 4am every day and open my window. If I hear a commotion I go outside with a torch which scares the fox away.

Before Wyze made the change I could see the fox by rewinding and get outside before it got to the hens.

There seems no reason (except to save money) that Wyze would make the change. Technology should improve and become more functional as time progresses, but Wyze have ruined the whole reason I invested in Wyze.

Another pair of notifications - another different camera but no icon

By the way - my phone is a new Sony Xperia running (almost) stock Android 12

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That is very interesting. :thinking:

I have Threat Alerts set on 5 cams to Person and Motion.

The first 3 cams are V3. The Doorbell Cam is absolutely useless as it is next to impossible to activate unless the wind blows. The PanCam is inside where my motion sensors will set off the alarm (yeah… I just realized the irony… Will replace that in the list with another V3 outside). I also have CP PD set to notify on each of these cams.

At any rate, I just armed the HMS and walked out to the mailbox. I triggered 6 PD events on the 3 V3, one each outbound, one each inbound (one it tagged me as a package).

However, I only received a grand total of 6 notifications for the 6 events in the Events tab.

Any recollection as to what update or when this feature became active?

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I agree with you on the random nature of getting the AWS KVS Slider Live View rather than the TUTK Live View. I have been experiencing random momentary appearances since it’s abandonment.

I also agree that the AWS KVS is a far superior option for immediate notification. It really is a matter of security if anyone is to take them seriously as early warning security cams.

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I saw it noted somewhere but forgot where/when I saw it. Maybe beta Hub firmware notes? It was a while ago. At least several releases ago.

I see. I am on .213 from March, 2 updates back.

It is the absolute last Wyze device I haven’t updated yet. Not sure if I want to risk loosing alarm \ sensor function to do it.

I will have to weigh my options.


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A new beta firmware release was just announced for the Hub a few hours ago, so you may wish to wait a few days and watch the replies. I may update tomorrow or Friday.

I saw in another post that the .264 beta successfully fixed issues for a user. Thanks for the link! Will follow that and remain optimistic!

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Cut it down to 10 days. Results here: