Wouldn’t a thief, upon breaking into the house, be able to find the base station that is making a noise (asking for the pin to deactivate the system), and just smash it prior to it sending the notification to the monitoring service? If so, can the speaker be turned off of the base station to prevent them from finding and destroying it?
Don’t quote me on this as I have not actually verified and tested this, but I suspect that as soon as a sensor is triggered, the countdown is also in the cloud. So smashing the hub doesn’t prevent the monitoring company from being alerted, it would only stop the siren sound from annoying them. The monitoring company would still be alerted after the entrance delay expires and if the owner doesn’t disarm it or confirm everything is okay, then law enforcement would be dispatched.
Again, I have not personally tested this, but I suspect things either are or could be programmed so that destroying the hub does not prevent the execution of the monitoring. That is assuming the internet was functional when the entrance delay first began, as the sensor event would’ve been transmitted to the cloud, and the cloud would’ve been awaiting disarming…if the disarming doesn’t authenticate then the Wyze ecosystem should logically send that to Noonlight as an alarm concern.
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could be, but i have some doubts and don’t want to misunderstand this critical process. can we hear from a Wyze CS person on this rather simple question?
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This answers your question:
“Even further, as we have dual-countdown mechanism, after someone triggers a sensor, even if the hub is also destroyed, you and the monitoring center will still be notified of the alarm.”
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Wonderful. Thank you,
Personally I would never trust an alarm system with a controller/siren in one package, just for the reason you state. If internet service is cut (a thief just might think of this) before making entry the monitoring company would have no idea a break in occurred. At that point you only have the siren to notify anyone nearby. I’m fortunate to live in a neighborhood where we all know each other and at a minimum if my alarm goes off one of my neighbors would give me a call. Any serious security system needs to have sirens both inside and outside as well as cellular and battery backup. Just my opinion.
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Not to rehash an old thread (even though I totally meant to), but I had the same concerns. What if the thief cut the power to try to kill any surveillance equipment and ended up killing the alarm system as well? I assume the app would notify me of the power being cut and allow me to take the appropriate action, however, how would I be able to discern the difference between a break in and an area power outage at that moment?
I think if anything, this needs a cellular component to be a bit more viable in these types of circumstances.
If the power is cut before any alarm is triggered and that cuts your internet connection there is no alarm event and no notification. There is no notification if the hub loses power in any event.
But isn’t that why we pay for home monitoring service ?
Didn’t say it was right or a good thing. I currently have HMS but most likely will not renew it as there are so many issues with it.
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Based on your experience would you consider the hubless CamPlusPro monitoring via camera? It uses Noonlight too apparently.
If that is for me, then no. I’m not interested in having someone else viewing my house. Also, not sure they’ve solved any of the other issues like multiple PINs and users. Still have the problem of no backup connection if the internet is lost.
I like the door sensors with the hub as I have some set to play sound if the door is opened. Have some rules and video triggers that rely on the sensors. Also don’t find the motion sensing of the camera to be reliable for anything much since it frequently identifies something as a person when it isn’t.
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So I would say this requires an answer from Wyze…
Why doesn’t the system come with some kind of redundancy? I think this is necessary if you intend on keeping your family safe. So, what if I put these included Wyze HMS stickers in my window and someone was to look it up and see it ran off internet and just killed my power? Or if someone saw a wired camera in my window and figured out how to bypass it?
I feel like - even though I just recently bought and installed the HMS from Wyze - that a lot of these questions are unanswered because they were never considered. Their goal is to release solutions without really thinking them through in the real world. For example - the Outdoor Wireless Cam still isn’t standlone…so if you want more than ONE cam at the moment, you will need to purchase multiple HUBS by purchasing the singularly available “Starter Kit”…unless I am mistaken and just cannot find it on its own. This defeats the purpose of having 4 cams to 1 HUB…so…don’t release it until it’s ready!
Halfbaked tech is fine - but not when you’re touting it as a true security system. For me, this is fun to tinker with, but I am not relying on it to protect my home or my family…it’s more of an awareness tool. However, I would eventually like it to get to the point where we have
- Multiple user capability
- Multiple Pin code functionality
- Panic button capability
- Backup cellular - or failover capability
- Wireless Hub controller (battery capable like the Outdoor Cam)
I think they will get there, but with something like this - if anyone is truly relying on it as a HMS and it really falls short - I would have rather they waited to release it than assume a half-baked version and try to market it as something it is clearly not. Partnering with a monitoring company doesn’t make it a safety net…
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And now they’ve introduced CamPlus Pro as another version of the security system, with just a camera and monitoring service. Like I said, not for me.
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The hub does have an internal battery backup. Some cable modem (w/VoIP) have a small internal battery backup.
The siren will probably scare them away, if not, law enforcement will not get there in time (few minutes) to stop anything. Most burgle are committed by someone you know or someone who has previously been in your home. The main purpose of a home alarm is to let you to know perimeter has been breached, especially if you’re asleep. This is just my own opinion, ymmv. 
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What’s the point of the hub having a backup battery if the modem is down? Someone I know that would want to rob me would be able to identify the gaps in my system - potentially.
So, ok, the pre-requsite is that we have a voip or modem with a battery backup? If I’m home and someone cuts my power and breaks in, I can call 911, but what’s the point of monitoring? I can just put wireless chimes on my doors or use this without monitoring.
The simple solution to resolve this is a local backup battery on the modem to address the gap in protection. All I need is 10-30 seconds. But, again, I shouldn’t have to make my own modifications on a system that claims it is turnkey home security.
It wasn’t fully thought out. That just bothers me. Half baked tech is everywhere and I support Wyze because they continually develop products that are thoughtful and articulate. They don’t always get it right on the first try, sure, but this is a pretty glaringly obvious miss that makes me question the integrity of their go-to-market strategy lately.
They had enough presence of mind to put a C-wire converter kit in the Tstat bundle, but not a small backup battery for the modem? They figured out not everyone can run an AC-to-DC transform power supply and cable to their cams, so they developed one with a battery.
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You should add your ideas to the wishlist on the forum . Important improvements are what makes this company move forward in a positive way . For all we know they might even be working on something in regards to this issue.
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Appreciate that note. Thanks
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There is no modem as part of the HMS. There is a hub, but it is only an interface device which relies on your existing internet connection. To maintain an internet connection, you need power to the gateway/modem device from your ISP and any wireless router. The hub already has battery backup.
I do, however, agree that the Wyze HMS is not a product mature enough to provide the level of security claimed by the advertising.
No, I understand there is no modem. To be more clear, I meant they should’ve included a small battery backup for a modem as part of the package. Something easily adaptable.
At any rate, I’ll endure this shortfall and solve the issue myself…decent system. I hope to never have to use the monitoring system, but I’m sure it’ll be a sufficient enough system to cover the house until they develop an upgrade and resolve the several misteps I noted above.