device has never stayed on wIfi and I gave up when I got new router. Stupid directions want me to use only a WYZE mesh router. Huh. What an insult. I have made many phone calls and got many reps who demanded photos of the wiring which I have sent over and over. I tried again early Friday evening. I completely reset the wires, tried repeatedly to start it and no luck. It6 refused to join the router, and now it refuses to come one at all1. Rep was ready to go home and so she said someone would be getting in touch by email. It is Saturday and the house is 40* At least before I called I had heat when I selected the thermostat to come on. I have had no heat since I fiddled with the thermostat from Reps directions.
Thanks a lot WYZE! I would blast this all over the internet if I could!
Sounds like a frustrating experience. I have heard too many experiences like yours. No gadget thermostat for me.
Just opened the windows to let 70°F chill into the house.
Welcome to the forum. Hopefully someone will offer some much needed help.
if you’re just ranting that’s cool, but if you want some heat, just jump W and R together.
at least your pipes wont freeze while we figure out your thermostat.
if your furnace doesn’t kick on, then you probably blew a fuse… it’s a 3 or 5 amp automotive style blade fuse usually, show a picture of the furnace wiring and control board and i can point it out to you.
Thank you. Yes I was ranting but I also needed help. I think I have it working, but like before, have to manually reset it every time I want heat. I would put the old one back one, 6 years old, but it has no diagrams for colors ! yikes! I unplugged and replugged the orange wire, which seemed to be important to the assistant I spoke with. Then reset it a few times. So far, I have heat.
My furnace is in the attic and I cannot get up there by myself. I would very much like to view that wiring board. I was ordered off ladders a few years ago when my bones started snapping. Whoever heard of breaking your foot stepping off a stool? SMH!
I try to take a photo before I take it apart. If I can remember.
Ouch.
yep! I had United- Welmed same company the CEO got shot. They refused my prolia for bone strength. I also had 2 broken femurs. Now I am straight medicare and playing catch up. Bad company. If only more people knew how awful they truly are.
I have lots of photos Ive taken for Wyze technicians. Had professional install it so no idea what the previous one looked like.
Can you share the photos that you shared with the wyze technicians here?