Started updating new firmware (3 outdoor cams and base station) one camera updates the base station started but failed. now everything is offline and no option to continue updating

I would suggest you up date this way: Do the cams first. [image] How to flash your Wyze Cam Outdoor firmware manually Flash Firmware for Wyze Cam Outdoor Wyze Cam Outdoor firmware files can be found on the Release Notes page. Download the specific version of firmware from the Releas…

I attempted to update my base station and it went offline and is solid yellow. Not had this issue before and power off/connect with different Ethernet cable to router etc doesn’t help.

@jlreese They have paused the update, you may want to add what happened to you here [image] Wyze Cam Outdoor, Base Station, v2, Pan, Video Doorbell, Bulb White Firmware Released! 12/20/21 Wyze News We’re sorry, folks. Base Station version 4.16.2.66 is paused while we inv…

Thanks Jason, I did communicate with Li Tan over on the Wyze Labs Beta Testers facebook page and contacted support this morning as recommended to initiate a replacement. The new firmware bricked my base station although this didn’t appear to happen to everyone. A reset with paper clip did not hel…

System offline

Cameras

WyzeJasonJ December 21, 2021, 5:12am 4

@jlreese
They have paused the update, you may want to add what happened to you here

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System offline

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