They might be able to direct you on how to do so. Pretty much all of the cable company supplied modem/routers have the capability of separating the 2.4 and 5 GHz networks. I would definitely keep the networks separate even after you set up your Wyze products and using the same SSID as your last router for the 2.4 GHz network.
If you know the model or your unit you might be able to find an article or video explaining it online.