Unable to connect my camera to 5g network

unable to connect my camera to 5g network

@kingramos01 Welcome to the Wyze community!

Wyze Devices need to be connected to a 2.4GHz WiFi network with a WPA/WPA2 protocol . Wyze Devices cannot be connected to a 5GHz network.

Wi-Fi Support Article


All my internet access are now 5G. That means the camera is useless to me now

So grab a 2.4 GHz AP as a dedicated WiFi. Those are almost throw away items.


You don’t have a 2.4Ghz radio in your router at all?

If you don’t you won’t be able to use most Wifi cameras, plugs, lightbulbs…

A whole lot more than Wyze cameras just became useless to you. Tablets and computers can’t connect either, plugs, leak detectors, lights, Amazon and Google devices security systems etc. By the way what 5G device are you using? As far as I know they all support 2.4 GHz WiFi you must have one I have not heard of yet.

2.4Ghz :+1:

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Yep the keyboard betrayed me! I fixed it. :wink:

I’d be willing to bet his router has both freqs using the same SSID that auto switches, but will favor 5ghz

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I would assume so.
Unless he’s referring to 5G mobile data.:slightly_smiling_face:

Yeah I was wondering that myself. A lot of folks get the two confused and conflated. But if that’s what he means then almost nothing he owns is going to work as very few devices have 5G radios.