Same issue.
My guess: wyze is trying to save cloud storage costs. Shorter clips = less bandwidth + less storage space = save money.
Btw, their camera quality video is compressed like crazy. Very difficult to see clearly. Even at 2k.
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Happens to be all the time. But with people. My neighborās sister was literally charged with murdering a small child my cameras were the last things to capture her whereabouts the night before their disappearance and for some reason the only thing my cameras captured was her getting in her car and leaving didnāt capture her getting out of her car walking up to the house checking the mail walking back through the yard or walking back to her vehicle it just decided it didnāt want to and this happens all the time and Iāve been complaining about it for a year now and wyze never does anything to fix it. Just some pre-typed template responses over and over again.
My camera sensitivity is set all the way at 100. All eventa are within the viewing range, this happens in daylight, dusk or dark. My IR night vision is actived but ive tried every version of all the settings. And this happens on three different types of cameras so itās not a camera issue it is literally a wyze issue.
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Sorry Iām not sure how to reply to a specific comment but in regards to the clock fashion lawsuit and the response to it about the terms of service and the gap of recording I pay for a cam unlimited subscription theyāre supposed to be unlimited full event recording with no delay in new events so yeah thatās the terms of service but yet I get a recording for 13 seconds and then the next event has 30 seconds to two and a half minute Gap even though itās the same event it never should have stopped recording in the first place I would upload an example but it wonāt let me since Iām a new user
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While itās true the average cloud event is about 12~15 seconds, itās not always so. I was surprised to find one recorded by one of my cameras that lasted 2.5 minutes. Itās just the way the software is. I wonāt be surprised if thereās an actual maximum because cloud storage is expensive.
I do have an SDcard and for those short recordings, I fall back to the SDcard and itās usually longer.
Same here!
Same problem here. Most events are about 12- 20 seconds, Occasionally one will be 2-3 minutes but many seem to start after or end before the motion is happening/finished. Kind of useless for a security camera. I am wondering if just chucking the Cam plus entirely and putting SD cards in them is the way to go?
Another annoyance with this is the OG cameras which can have a motion warning turned on to have the cam either say a recording is being made or make a tone. Nice idea but if you happen to be in range of one and the recordings are only 12 seconds it goes off every 12 seconds so you end up just turning the notifications off, again missing the point of having a security camera.
And yes I have fiddled with sensitivity etc.
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I totally agree. We all have to accept these are not professional security, monitoring cameras. For that we need to spend real money on a real professional camera system. I still like Wyze for itās value, itās gimmick but that is all. Even this forum is not run professionally. You have certain people who are nothing but apologists for Wyze and offer no positive feedback. So itās all what it is. I personally donāt want to do the SD card and spend that money and all that time. These cameras are good for catching animals and the UPS man on a camera and that is all. But hey, they work! And that is a good thing.
Itās already on my Wi-Fi, why it canāt just save it to my Cloud.
My Cloud!
iCloud or Google either one.
| BMICH
April 20 |
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I totally agree. We all have to accept these are not professional security, monitoring cameras. For that we need to spend real money on a real professional camera system. I still like Wyze for itās value, itās gimmick but that is all. Even this forum is not run professionally. You have certain people who are nothing but apologists for Wyze and offer no positive feedback. So itās all what it is. I personally donāt want to do the SD card and spend that money and all that time. These cameras are good for catching animals and the UPS man on a camera and that is all. But hey, they work! And that is a good thing.
At least your cam plus is working. I purchased the cam plus in September or October when they had a $7.99 a month unlimited plan, which worked until Jan 2024 and then just stopped working. Talking to support by voice or chat worked for a few day then it would stop working again. All the time they kept charging me, even after I asked for a refund and the service to work, No such luck. Now they have also changed the 30 days to 14 without lowering the price, and stoped continous as well. Greedy owners now and their helping with less expensive plan out the window.
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I WISH you could move some cameras to CamLite. It works at least. CamPlus degrades your ability to interrogate the cards in your cams - probably by locking them or having a dedicated streaming path. In any event AVOID CamPlus. Itās far, far worse than CamLite. When you buy CamPlus them move ALL your V2-V4 cams and thereās no path back to CamLite other than canceling.
Do the Wyze staff not contribute to these threads? This is a legitimate topic yet not one reply I could see from Wyzeā¦
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Theyāre too busy fixing bugs 
Seriously, this isnāt a Wyze support forum; for that go to Wyze support. This is a user forum.
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You wouldnāt use wyze to check for dogās poop.
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I was getting longer event recording fine till I added a cam plus plan to it. Did this because I will be gone from home and thought this would improve camera. But 13 seconds recording is not good! Contacted support on phone, did same advice as AI had instructed. Told them that, Conversation changed to how old camera was told them about year old. Told me basically out of warranty buy a new one! When I checked date of camera installed and used it was 11/23 /23. Camera works fine on live but recording events 13 seconds. I buy a New camera I feel it will do exactly same thing?
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