Update: I sent screenshots to the Wyze support. They responded by asking me to try with Detection turned off…
I did and same issue. On a search here I found others with the same issue. I figure it is at Wyze’s end and not my camera. Here are the posts Subscriber of Cam Plus, but some Events are just 13 seconds long when motion is longer - #33 by 07w
There does not look to be any fix to my or others with the same issue. I may look for a camera with color night vision with no IR turned on and a server to record locally and online. Wyze should fix their issues as there are other companies with cameras.
My email to Wyze:
The length of the events videos are increasing from 12sec to 2min 57sec in the screenshots here.
The issue is random start and stops of events. Plenty of light and straight views of the events.
Question: How does ‘Detection’ work?
My neighbor in apt #20 is seen leaving at his door but 12 secs later he only makes it to the 3rd step of the stairs before the video stops. There are 2 people in the swimming pool and the video still cuts off. In the other video you see one guy ready to dive in at the end of the 20sec video when it cuts off. It is an action shot. He is in mid motion of jumping in yet the video stops. I also included a screenshot of the events (the length is side by side).
My camera is in a large window with a shaded overhang and as you can see with a direct view of the pool and courtyard.
The Detection Settings are as follows:
Motion Detection Sensitivity 100
Detection Zone On and the view shows all the squares clear. See attachment that shows both zone on and off.
I included the MAC address.
Wyze Cam v3 Pro
Firmware Version 4.58.14.3289
MAC: D03F…
Cam Plus