I have 6 cameras on my network which are a mix of wyze cam v4 and v3. In the last few weeks I am continually having a problem when i select to view one of the cameras in the Wyze iOS app it sits on loading live stream step 1 of 3. Not all cameras have this problem at the same time, but at least one camera will have every time I go into the app to view the streams. I have to force close the app several times before the steam will finally load for viewing.
I have gone through each camera and reset services and that did not seem to fix the issue. Any idea what would all of a sudden be causing this issue?
Have you tried rebooting your router? The fact that it isn’t the same cam every time makes me wonder if something just needs to be cleared out in your router, they often have memory leaks and things freeze up.
I have done all that several times. Most of the time it seems to be a new v4 cam that i replaced with my v3 due to microphone static. The V4 when loading up the app struggles to show current view in the live stream screen. I’m going to take the new v4 out of the mix and put the v3 back and see if that fixes the issue.
I finally found that the new Wyze cam v4 that i added was the culprit. Whenever I would go into the app the camera at times would struggle to connect. Other times it would connect right away. Took it off the network and put the v3 back on and all the problems went away. I have two other v4 cams and none of them have this problem.
OK, based on the original post it sounded like it was multiple cams. If it is just that one, yeah I’d exchange it. I suppose a cam having issues could potentially affect other cams in the app too, especially if you have your home screen set to play all the feeds, or are trying to view a cam group etc.