Same issues. SD Card seems to be working, but can’t be accessed by app. Events also freeze up. I installed Battery Cam Pro with brand new samsung 256kb high endurance SD (same one I have in my v3 pros), have extremely strong and fast wifi, all software/firmware is up-to-date, camera is permanently attached to power so battery is really there in case of power failure, etc etc. SD card used to work and I have no idea when it stopped. Noticed it yesterday when I was checking if all cameras were working right before I leave town for a couple of days. Don’t feel like spending a lot of time doing anything I can think of when this seems to be a class problem. HELP.
Edit: Just re-formated SD card using wyze app (android). Continuous recording seems to be working again. Before re-formating, the SD card was full so maybe problem was that the “continuous loop” functionality doesn’t work. I’ll update once SD card fills up in a few days.
While not happy to hear others are having problems too, it does help to know these BCP issues are widespread. I know a firmware update was recently released for BCP, and I’ve installed it, but haven’t yet taken the time to see how much has been resolved. Sadly, it’s been hard to care much about this camera based on how bug-laden it’s been since day 1…
One of my v3s actually did the same thing. A couple of weeks ago it stopped reconizing the sd card. Didnt even know it had happened until i tried reviewing a paticular video that was never recorded. I spent a couple of hours trying to get it to work. Power cycling, using a different sd card, reinsertinging over and over again. Finally i just gave up on it and convinced myself that i would have to purchase another one. By the next morning, the camera was working perfectly again as if nothing had hapoened. WTF… Hasnt given me anothrr problem yet. During that time i had 3 other v3s running and no issues. All 4 are still running the same version firmware.
After my BCP acted the same way you are mentioning, I tried a test just to see if I could get camera to work right. I simply turned on ’ continuous recording’ option. I knew it would drain battery but I wanted to see what diff it made. It worked FLAWLESSLY!!
It recorded everything. It flagged motions. I could review video an bounce from one motion marker to next one. BTW, I have the same 256 G SD card mentioned. So, now what?? Is it a ticket worthy issue? We got recording fix last October (at least I did). My fingers are crossed with hopes the BCP gets a FIX patch soon🥴
Same here as everyone else- have 3 Cam V3s that work as expected and 4 Battery Cam Pros that do not as far as recording events and giving the ‘no video at this time’ response. All of the BCPs are run off of the Wyze Solar Panels, so power isn’t the issue. All have zero connection issues to the wifi. Finding this post that is now 5 months old is extremely disturbing considering the roll-out of all the ‘new stuff’ last week. Seems the company is just ignoring this glaring issue in order to get folks to pay the monthly fee. Hello customer support!!! Anyone home?
I have one that is constantly missing events and not recording at all. And if it does it fails to upload to the cloud. My v3 cam works perfectly along with one other battery cam. But one just constantly misses and fails.
I just got this camera a few days ago to replace my Floodlight Wyze that was having issues with access to the live stream consistency. The new battery cam, I have not been able to get it to connect live once. I receive an error every time either (-8 or -5). I bought the Cam Pan v3 at the same time and have zero issues. The Battery Pro is recording events (i can see them in the recent events) but cannot access them or the live feed. Very frustrating. I’ve done every reset, etc and have had zero luck.
[Mod Edit]:Signature block (footer) has been manually removed from this post. Such information often gets included inadvertently when replying by email. The forum software attempts to automatically remove email signature blocks, but it is not always successful. When replying to the forum by email, it is best to remove the signature block yourself before sending.
No issues with signal. None. Direct line of sight and full strength of the Wi-Fi. This is a glaring bug that Wyze seems to not care a bit about. I’m ready to start screaming for a refund for all of my cameras as a lack of video makes these things useless. That’s in addition to the monies spent on SD cards that were required to get said videos. Extremely frustrating!!!
I did not, but use brand new SanDisk ones. I’m not overly anxious to put any more $$ into this system until Wyze at least acknowledges there’s an issue.
On the other side of things - I tried turning on continuous recording for 2 of my 4 cameras and everything started working!!! All of mine are on solar, so the battery recharge is rather slow (but works just fine), so those batteries ended up drained. As someone else mentioned - it’s a good thing mine are on t-posts that I can reach because once the batteries are drained, you have no choice but to physically remove them to charge them externally - the solar panels just can’t deal with completely drained batteries.
However - once charged and reinserted, I changed back to recording of events only and now have a fair chance of actually getting a recording at events. However - as someone else said - when you jump to SD or playback (why aren’t they consistent options??), it often brings you to a slightly different timestamp where (you guessed it) you get the ‘no video available at this time’ BUT you can at least see the little green line where the event occurred. If you use anything but a pencil-thin pointer (on your phone) to adjust the timeline, you’ll have a hell of a time moving to the time of the event. Then add on that they are recording only 6 seconds or so (not paying for CamPlus with all of these issues), so often can’t actually tell what set off the alert.
So a slight improvement from the complete lack of functionality, but now have a whole host of different frustrations.
Hello Wyze!!! Why is no one listening or acknowledging this issue!!!