The solution to the cam pan v3 device logging off every other day or sometimes everyday is to split your router/modem between 2.4 hz and 5g
I have a Xfinity modem with 2.4hz and 5g connections, through the Xfinity app you can separate the modems.
And it’ll be like you have 2 different modems. 1 for 2.4hz and 1 for 5g.
We know the Wyze cams only work on 2.4 hz.
Since I did this trick. I haven’t had any problems it’s been about 3 weeks now.
Quick tip:
When you split the modem you have to rename them, keep the 2.4hz the same name, and just add 5g at the end of the original name for the 5g side.
If not you’ll have to go through the whole process of factory resetting all of your cams.
Hope this helps anyone who’s been having this issue.
I can see your point but luckily I do not see that issue. I prefer one SSID, so if I walk out in the yard it switches to 2.4GHz. Althought I did recently move my IOT devices to it’s own IOT only network. Mesh does make things easier.
The Pan v3 only has 2.4ghz. It does not know or care about 5ghz networks or what they are called, they are totally invisible to it. If it did fix the issue, it wasn’t due to renaming the SSID, it probably fixed some other setting or bug in your router or just cleared out some corrupted setting. Or could have been as simple as you just haven’t rebooted your router in a while and changing the wireless settings bounced the radios.
I have a single SSID on both bands and 2 Pan v3s, no issues with disconnects, I haven’t heard of any widespread issues with this either. The latest firmware did supposedly make it so the cams will reconnect faster if they lose wifi, but nothing to do with maintaining their wifi connection.
I had already factory reset all 5 of my cameras and rebooted my modem multiple times. And still had device log offs daily.
I didn’t only rename my ssid I separated the bands.
When I initially had these problems and I searched the internet, it seemed tons of people were having this same issue. And they offered other fixes (like setting rules to restart your camera every day) which none worked for me.
But, this worked for me! So I posted it in case it could help someone else.
Ray, Please take this as education - not criticism.
It’s WiFi access points, not modems. In a typical home Internet installation, you have three completely separate functions taking place (possibly more). They is a modem - a device that converts whatever Internet signal you are receiving from your ISP into typically an Ethernet IP signal. If you have fiber optic service this may have a different name such as a Optical Network Terminal (ONT) or possible something else.
The second function is a router - a device that handles IP address assignment, firewall, a few other functions, and if needed establishing a tunnel connection to your ISP.
The third function is one (or more) WiFi access points. These convert an Ethernet sign into WiFi that you various devices connect to in order to be able to use your network wirelessly.
To really confuse the issue, in many (or most) cases, one physical box will handle two or even all three of these functions. In most cases, the router and WiFi access points are combined, and in many cases, an ISP supplied box will handle all three functions (usually poorly). You may not have any choice on the modem function - the ISP may not allow you to use your own modem, or at least will make it VERY difficult to supply your own modem. And in some cases the ISP will make it easy (depends on the technology and the ISP). Some countries have laws about that too.
I assume you Xfinity box is supplied by your ISP and is performing all three functions.
To clarify, the bands are always separate. Two different frequencies, two different wireless radios. All you did was change the SSID/Network name on one of them.
Since the Wyze cams can’t see that one you changed, as far as they’re concerned, you did nothing to the network bands/names. However it is possible with your particular router/access point that it reset or fixed some other corrupted setting.
The only time having the same name on 2 bands is typically an issue is for devices that need to send certain types of traffic called multicast and/or MDNS. Some routers will not send that between the two bands. So if you have a device on 2.4 and your phone on 5, that’s when forcing the phone onto 2.4 (by changing the 5ghz network name) can help. However Wyze doesn’t use multicast or MDNS, so that isn’t the issue here.
In your case it was just coincidence or side effect (or your router has a major issue with not allowing valid traffic between 2.4 and 5ghz).
Also note the “modem” portion of your gateway is not involved here, unrelated. Just happens to be built into the same box, but it has no bearing on your wifi networks etc.
