My schedule stopped working. If I look in the calendar view, it just says “no data”. For today and into the future. I deleted and recreated the schedule, but it still doesn’t show the schedule pending. Quick runs of individual zones work fine. This is a smart schedule and I verified I have an active subscription. Any ideas?
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Mine stopped working as well, on my me and my wife’s iPhones.
I noticed because the grass was browning up.
My sprinklers stopped working mid July. I have to manually start them now every day while the weather is 100.
Join the club.
I’m not sure what’s going on either.
I switched to manual
Same day?
which sprinkler system are you going to switch to? This is not sustainable. And no one at Wyze seems to care to comment or advise…
I was also having the same issue. The last scheduled event occurred on July 22nd. I could ping the controller, do a quick watering of any zone with no problem, but the calendar showed no scheduled events later than July 22nd.
I first made sure I had the latest version of the Wyze app and latest firmware for all my wye devices.
I then deleted the controller from the wyze app, pressed the reset button for 10 seconds on the controller to do a factory reset, and then added the controller back into the wyze app as a new device. Then I was able to reestablish the schedule.
Hope that helps.
I just spoke to support. They had me unplug the controller and then reset. It was flashing orange on the numbers. I just got it to flash blue, which seems better for some reason.
Now, my device is totally offline, so even if I wanted to manually water, I can’t. She said that someone with knowledge on how to fix this would call me back in 24-48 hours.
Lordy.
I also reached out to support via an email. I’ve pasted the steps they recommended, and the final reset step (which I had previously done without success), then fixed it. I then asked them if something on their end had changed as a result of the new Wyze 3.0 app, and they came back with this:
*I wanted to confirm that the recent update for the app has been successfully uploaded. This update includes a bug fix specifically addressing the issue that was affecting the app system and potentially impacting device performance.
With this latest version, the issue should no longer occur. Please let us know if you experience any further problems or if there’s anything else we can assist you with."
So it looks like there was a bug on their end, which explains why the first time I did the reset, it didn’t fix things.
Hope you get things resolved!
"Let’s try the following troubleshooting steps:
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Confirm that your Wyze app is up to date.
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In your Wyze app, navigate to the Account tab > tap About.
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Your current app version will be listed beneath the Wyze logo.
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Compare your app version to the latest app version listed on our Release Notes & Firmware page.
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If you find that your Wyze app is out of date, head over to your mobile device’s app store, and update the Wyze app.
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Check that your Wyze Sprinkler Controller’s firmware is up to date.
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You can check this by going to the Account tab > Firmware Update.
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If there is an update available for the controller, please move forward with updating it.
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Ensure that you’re able to see water when performing a Quick Run.
- If there is no water, check the controller’s wiring to make sure there are no exposed wires or dirt/dust/water around the wiring terminals.
- If you have a mesh Wi-Fi router with multiple access points, rename the SSID of your closest access point to a unique Wi-Fi network name and then set up your Wyze Sprinkler Controller as new using the new Wi-Fi name.
- If you have Weather Skips enabled, confirm that the location set in the Wyze app is correct and the parameters (rain threshold, wind parameters, etc.) for this.
- To check your location in the Wyze app, navigate to Wyze Sprinkler Controller’s settings > Location.
- To check the Weather Skip parameters in the Wyze app, navigate to Wyze Sprinkler Controller’s settings > Skips.
- Note: Weather Skips are only available if you have an active Sprinkler Plus subscription.
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Disable rain sensors for Wyze Sprinkler Controller.
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Go to Wyze Sprinkler Controller’s settings > System > select the sensor(s) > select None.
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Power cycle Wyze Sprinkler Controller.
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Unplug the power adapter for 10 seconds and plug it back in.
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Factory reset Wyze Sprinkler Controller.
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Press and hold the Reset button on the back of the controller for 10 seconds until the lights start flashing yellow.
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Set up Wyze Sprinkler Controller like new.
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Note: If you have Sprinkler Plus, you’ll need to reassign the license in the Wyze app. You can check this by going to the Account tab > Services > Sprinkler Plus.
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Set a Fixed Schedule and confirm that it runs as expected."
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I’ve realized I have this same issue. My grass is completely dried out and my garden has been suffering.
Did you find any solution for this?
I’m working on getting rid of all my wyze products. I don’t know if it’s planned obsolescence or gross incompetence, but their products have a really short shelf life. I’ll spend a little more money for a product that won’t fail so easily.
Wyze had a bug which they fixed a few days ago. If you follow the steps in my post above then it should fix things - worked for me, but I did go through all the steps including the system reset (Steps 10-12)
I checked and I’m on the currently available Android version and firmware for the sprinkler. Not too sure what else to to do other than resetting and that doesn’t sound like it does anything.
I connected with them online and on the phone. Works now. Super relieved. Here’s the number:
206 339-9646
Good luck!
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Are you an iOS or Android user? I’m an Android user, and I tried the steps in the support article above without success.