I have a fairly new Dynasty deadbolt, and when I installed the wyze lock the deadbolt only comes out a little over a half an inch. Also I can’t get my key to work on the outside of the deadbolt. Can someone please tell me what I’m doing wrong. Thank you so much.
WelcomeTo Wyze, @bdals51. Could be that the lock cylinder is in upside down. My door lock only fits one way. Put it in wrong and it binds and the key won’t turn.
I don’t know about Dynasty, but there is a Compatability Guide which lists what types and styles the Wyze Lock will work with. I have a Kwikset and the thru-shaft is too short.