I’m Unable to set the “Duration” for the events (Left Open) or (Left Closed).
When tapping on Duration, a screen with the hour, min, sec pops up but there is no way to set / change the values for hour, min, sec.
I tapped everywhere on that screen and nothings enables those fields (hour, min, sec).
i have the same problem. App 3.0.0(16) on IOS 17.6.1. Cleared cache, logged out, rebooted and logged in to no effect. I run IOS in dark mode and have app set to follow system setting. Set app to run in light mode and it didn’t make a difference.
Hi Bill,
I did as you suggested (cleared cache, logout from th wyze app, rebooted my iphone) but still I only get the headers Hours, Min, Secs but numbers to select from.
Do you have additional sensors that you can test or is this a problem with all of them? Can you delete the sensor and re-add? Others would probably suggest removing and re-installing the Wyze app.
Hi Bill,
I had a brand new sensor ( same model) that i just added to my wyze app and got the same issue. No way to set hours, mins, secs when selecting left open or left closed. I don’t have another phone to try with.
Hi Bill,
If I delete the app and re-download and then login with my credentials, will “all” my devices still be there ? Or will I have re-add “all” my devices one by one again? (My iPhone XR is on iOS 17.6.1)
As long as you don’t delete devices from the app before uninstalling, your devices will still be there when you reinstall and log back in with the same credentials. You device list is stored in the cloud under your credentials. That list is loaded into the app every time you start up the app. You can even download the app to a different phone/tablet and your device list will be displayed.
Yes, automation rules are also stored in the cloud.
I think the only app-related items that you will need to reset are app-related preferences under “Account” tab > App Settings. App settings that you may have changed from the default like Theme and if using Android, Hardware Decoder.
Thanks Seapup: All devices were there after re-downloading.
Bill:
I deleted the app ->> Rebooted my phone ->> re-downlaoded the app ->> login.
Still same issue with the (Left open) and (Left closed) notifications.