I just logged in after a year or so to Wyze.com and was forced to change my password. After I did, my phone app wanted my to re-log in AND said I had have to sign in with Face ID or Fingerprint. WHY? I don’t do that for my phone for anything. It’s literally an invasion of my privacy. Do I have to toss all of my cameras in the bin or give away on Craigslist. I remember all my passwords, and they can be quite lengthy so why can’t we keep that going? I’m currently locked out of my cameras unless I go through my PC and pay for the Plus. jeez guys - you finally got me.
Funny part: I only logged on so that I can buy two new cameras! This is hilarious and quite infuriating.
I had the same thing happen when I tried to sign in to the Wyze app using another platform’s passport/SSO (eg: Google passport, Apple Passport, Amazon Passport, etc). My OS seemed to try to force me to setup a passkey or something including suggesting my fingerprint or face or whatever. It seemed to me that this was my OS or the passport trying to force it on me, not the Wyze app. I ultimately cancelled the passport sign in and decided to login directly with my Wyze email and password instead and now it logged me in without asking me to setup a passkey or whatever.
This led me to believe that it wasn’t really the Wyze app trying to force this, but rather the passport company or the Operating system. I could be wrong, but it doesn’t do this to me when I log in directly, only when I try to use my passport or password manager.
What kind of logging in is this happening to you on? Are you trying to use Google passport or Apple passport? Are you on Android or iOS? Do you use a password manager?
I’m curious if we can narrow down when it happens and why. I’m seeing it sometimes but not other times, so I’d like to figure it out and see if it’s worth sending specific feedback to Wyze on how to reduce this from continuing.
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The forced password happened on my PC. When I was done I went to the app on my iPhone and that’s when it wanted the new password. Fine, no problem. But after the password it wanted me to get another device to photograph a QR code and then link that other device to my iPhone and then activate the Password app and upload it to iCloud. I don’t need that. No one in 5 years as figured out my password so Wyze or whoever should just leave it alone.
I’ll try again as you did. I’ll hold off on buying more Wyze stuff until that’s resolved. Which means my robot vacuum won’t be cleaning 'til then. My broom is still analog. Lucky I didn’t get the garage door opener or A/C thermostat from Wyze.