Sale price?

I noticed that Wyze is having a bogo sale on their floodlight pro and floodlight V2 but the price seems to be $100 more than the regular floodlight pro?

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Looks like Wyze is offering deals to compete with Amazon Prime Days coming up. Here are more Wyze discounted products.

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Yeah, it doesn’t show up as clearly in the app. Here is how it is clarified by the Website:

Basically, you’re seeing the original price, but if you choose Buy with Prime, then it gives you the discount. It says “OR” on the bottom (of the app version) to show you the discounted version if you choose buy with prime.

@WyzeVeronica I thought you might like seeing that the app makes your special sale a little confusing/less-clear (see the first post).

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I appreciate the feedback and it’s something we’re trying to fix. Unfortunately making changes to the app is a much bigger task than changes on our website. I am very sorry to anyone who was/is confused by this :pray: I’ll try though.

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Hey @carverofchoice @ashtonwalky @StevenA. This isn’t perfect, but I figured out a way to show a single small “Buy with Prime” banner in the app shop’s product page. Is this helpful in your opinion? If you think this will help others, I’ll make changes to the other items that are exclusive Prime deals. :slight_smile:

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I think that helps! That makes it more similar to the Website. How hard would it be to add a little down arrow on the right side of that banner like this:

Maybe something like this symbol:

Thanks for listening, buddy. :smiling_face_with_three_hearts:

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That definitely helps clear things up!

I will note that the cart page is showing an incorrect price

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Yeah I just was looking at this tonight and was going to post something. But the more I look it seems something is off as a whole.

Like for the mesh it says 50% off with Amazon prime, but when you add it, it still has the full price.

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Seems like someone pushed the advertise button but forgot to hit the discount button :grimacing:

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It’s definitely on sale. Unfortunately, the Buy with Prime checkout doesn’t apply the discount until checkout – that’s when you see the discounts applied. We’ve shared feedback with their team and will continue to push since there is confusion over this.

You can see the sale price much easier from their site. Buy with Prime Shopper Hub

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Based on your screenshot, that looks like you’re checking out with the native cart and not the blue Buy with Prime button. If you click on the Buy with Prime button and get to checkout, you’ll see the discount applied before submitting the order.

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To much for me blood.

Welcome to the forum. Is there something you’re specifically interested in? Tomorrow is Prime Day, so maybe there is something new that will work for you. :smiley:

I bought the 2 V4 deal a few weeks ago. Now they’re on sale - for 1 dollar less. Seriously?

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This is why I avoid buying anything 1-2 weeks before prime day or Black Friday because everything is always either the same price or cheaper on those days, so there’s basically no risk in waiting, but you might pay more by buying it early.

I’m never surprised when things are slightly cheaper for prime day and black Friday, particularly if it’s something through Amazon, TikTok, etc that subsidize extra discounts for the partner company to give better discounts than the company alone can afford to do by themselves.

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I agree this is very annoying.
Did you try chargeback?
Some cards offer price protection

Card price protection might work if the card used offers that.

Chargeback probably wouldn’t work. Chargebacks usually allow a company to dispute them, and all they have to do is post evidence that it was correct and fairly agreed on. I know because the companies I work for (Technically companies that are my clients) get chargebacks sometimes We just post our counter-response to the chargeback with all the evidence to prove it’s legit, and the cards side with us basically every time without fail. But sometimes it works if the company doesn’t doesn’t post a counter-dispute (maybe such a company is too big to care or something? Or they don’t have sufficient written evidence to prove their case). Also, you need to consider that sometimes a chargeback for a legit order, can put you on a company’s banned list for theft/fraud, making all your other products and services stop working (I’m not saying Wyze does this, I don’t work for them and have no idea, but I know companies that have this policy). I would only do chargebacks if it’s a clear and obvious MISTAKE on the company’s side.

However, Wyze does usually offer a 30 day return policy, so if someone is unsatisfied, you can usually do that. For me, personally, I would first ask customer service if they will match the new price with store credit. If they won’t, then you could consider processing a return and buying at the new price. However, returns often don’t refund the shipping cost, so there is that to consider. Sometimes it makes it cheaper to just keep what you have, such as in this case where it is a $1 difference but you might not get the $5.99 shipping back and would possibly pay that again with a new order.

No. The issue is not what I paid; I bought them before the sale. I was dumbfounded they would drop the price by 1 dollar and call it a sale.

Hi @emailjd. Cam v4 isn’t part of the Prime Day sale, which is what we are participating in right now. What usually happens on the site is that we try to discount our packs and bundles whenever we can-- but that doesn’t always happen. If the two pack wasn’t marked down, it could have been due to approvals, system syncing errors, human error, or something else. If you’re seeing a markdown of $1-$3 on a camera pack, that’s usually because it’s a bundle discount that we can pass on.

If we look at the OG, Pan v3, and Cam v3/v3 Pro… those cameras are all part of the Prime Day sale and have discounts ranging from 25-45%.

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