I did a reset on router, reset the phone, reset the app, reset the wi-fi on the robot. Factory reset the robot. I have tried them all. different combination.
Basically every time the App connects to the local 2.4ghz wifi with no issues, app prompts me to connect to the robot’s wifi. Mobile data off, I even forget the wifis I have in there to prevent the phone reverting back to my wifi. App connects to the robot’s wifi and immediately drops it. Then the robots wifi disappears and app gives a connection failed error. The app just asks me to repeat the steps again but the robots wifi is not even there so I have to reset the robots wifi again and again and again and nothing works.
Well hopefully by Friday we will have a solution on IOS and Android, or we will be receiving return labels and refunds. I seriously would like it to work properly I was really into its potential. Wyze wizards do some magic I know you can.
I have the same problem. It immediately drops from the vacuums wifi back to my own. I turned on ‘stay even though there’s no internet’ and disabled auto connect.
I have the same problem. NO HELP from Wyze. Extremely disappointed. I have sent multiple request for help and I only get sent the same form email on the same crap to try that doesn’t work.
I have now initiated a SECOND return request…to which they reply with the same connection tips.
Sounds like a Solution to me.