Can anyone shed any light on why rich notifications (with thumbnails attached) are so inconsistent.
I’m getting rich notifications only about 10% of the time.
Sometimes for the same alert I will get a rich notification on one device, but not on another (see screenshot for an example - top is iphone, bottom is ipad).
Anything I can do to improve this?
Another example attached - only one has a thumbnail
Wyze is aware of this and is working on a solution
Also can you provide the following:
- Camera firmware version
- App Version
- device Log. Go to the device, settings, Wyze Support and submit a log. Then post log number here.
here you go, cheers
iPhone app: 916041 ver 2.38.4 (3)
Cam v3 pro: 916042 ver 220.127.116.1110
iPad app: 916043 ver 2.38.4 (3)