Recording time on duo-cam

Cameras
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1

I have the cam plus servuce for my 5 cams.
I have set the recording length to 5 minutes on my cams.
All will record uo to 5 minutes, with the exception og the duo-cam… I will get multiple 9-35 second events, instead of a continuous video.

I have the cam set to ‘no cooldown’.

Tech support has bo solutions.??

Thanks!!

2

I have the same issue. I got the camera over the weekend. The out of box firmware I think was better, as soon as I updated the firmware, it started recording only 9 second videos (I have CamPlus Unlimited plan) and the recordings start too late.