Recording ends while a person is still in the frame

[henry122]

Some of the events recorded show a person in the frame but the recording stops. I’m on a two week trial of Cam Plus. Why is this happening?

[SlabSlayer]

This is a common complaint of some cams on Cam Plus that has been discussed at length here in the forum. Here are a couple in particular:

Subscriber of Cam Plus, but some Events are just 13 seconds long when motion is longer

Hello, I am a subscriber of Cam Plus, but some Events for my cameras are just 13 seconds long when motion is longer. This morning my camera logged a 13 second event for a rabbit in the yard. At the end of 13 seconds the rabbit was still there and moving. I see this often with Events. Yet other Events via Cam Plus will go as long as a minute. Just wondering why some events are 13-15 seconds long when the motion is 100% longer than that. Thanks.

Cam v3 not recording whole events, just incredibly short snippets

Not sure why I can’t attach screenshots, but I’m getting really frustrated that my cam v3 is recording very short snippets of an event instead of recording an entire event. I use it to monitor my cat’s litter box, and it’s making 9-11 second clips instead of just recording the entire 2-3 min event. (So I will have 5-7 videos instead of just 1.) I didn’t have this issue until a few months ago, and honestly I thought it would’ve resolved by now. It records longer videos when I walk past it and out…

[henry122]

Thanks for pointing me to those threads.

So it’s a known issue that Wyze isn’t addressing or resolving. How is that any good?

My two week trial ends soon, in my very short time in the forum, I’ve read many complaints that Wyze isn’t taking actions on. Suffice it to say that I will not be moving on with Cam Plus. It’s not worth it.

What are the limitations of using an SD card?

[SlabSlayer]

@henry122

So it’s a known issue that Wyze isn’t addressing or resolving.

It is a known observation. Can’t say one way or the other if it is being addressed or resolved as it has yet to be isolated to an app, cam, or firmware version. At this point it is just something we have noted and discussed in the forum. I haven’t seen it escalated to Wyze yet as a bug or an issue.

@henry122

How is that any good?

The shorter videos aren’t on all my cams. But, even with this, I have Cam Plus on 26 cams and I do find it invaluable regardless the video length. The Person Detection and notification speed has been highly accurate for me on all my cams for quite some time now. So much so that I actually trust them to tag and notify as security cams. I have high capacity, high endurance, SD Cards recording continuous in all my cams so the Server Event Videos aren’t so critical for me.