Record longer than 12 seconds?

Sensors
6

The twelve second cloud event notification videos are separate from the local recordings to the SD card.

There are three kinds of recording available in the app:

  1. Cloud motion/sound event: These are enabled in the camera settings (gear icon) > Event Recording. Also make sure that the Detection Zone under Detection Settings is not missing the area of motion. These are played back in the Events tab.
  2. microSD card recording: This is enabled in Advanced Settings > Local Storage and can be set to continuous or event only recording. This is played back by pressing the View Playback button on the live stream. This is completely independent from #1.
  3. Record button on live stream or playback: This saves to your phone’s camera roll or gallery, in real time, whatever is being played in the live stream or view playback. Note that it isn’t available when playing cloud events. It is viewed by tapping More and then the Album button, or by leaving the Wyze app and viewing the Wyze album in your phone’s photos or gallery app. This type of recording ceases when you leave the Wyze app.
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7

Thank you for that quick and informative response! That is very helpful and much appreciated. I believe I understand it now.

8

My pleasure! :slight_smile:

9

Has there been any Update to this 12 second limitation? It’s not acceptable that only 12 seconds is recorded and a five minute cooldown period. Not using a camera for “Security” is also not a consideration considering its the most common use of such a product. I would be interested in subscription service however at minimum increase the 12 seconds or reduce the cooldown time significantly. Local network storage is also a consideration. however 12 seconds and 5 min is way to short and long respectfully.

This is a serious consideration to return the camera.

Richard

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10

Replying to self as I say the Tags on RTSP. Will request to look at the BETA as this to me is an important requirement. Thank you

11

See this topic in #wishlist. That is the latest status. :slight_smile:

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12

I’m missing something! Why would the cloud storage limitations be the same as the local storage limitations? If a user has local storage, they should be able to set the limits themselves. If they have no local storage and are therefore using cloud storage, them certainly impose the limits.

Also, what is the cooldown period? Interesting.

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13

Suggest you read WyzeGewndolyn’s post.
(using a microSD card for local storage bypasses these recording limitations).

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14

See this comment in this thread.

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15

I’ll definitely read up. Thank you both for the suggestions. I do have local storage, so it looks like I just need to change my configuration.

Was thinking about it this morning again and realized that even if the unit is configured for local storage, those clips are separate from the cloud storage clips, which aligns exactly with what DreadPirateRush posted. A ha! Otherwise, Wyze would have to create a tunnel back to your home network to see the clips, which would probably require more than your average amount of networking code! It’s all clicking now.

Thanks again for the kind responses. I appreciate it!

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16

I changed my settings as noted, recording to SD card ‘record events only’… Still only getting 12 seconds :pensive:

17

The 12-second cloud stored clips and the SD card storage are separate and independent. They are set up and viewed in different areas of the app.

For the SD card storage, go to the camera settings, then Advanced Settings > Local Storage. That is where you set the SD card to record continuously or event-only (1 minute segments).

To view the SD card recordings, don’t tap the Events tab in the app. That is only for the cloud clips. Instead, tap the View Playback button on the live stream view. How you’ll see a timeline under thevideo frame so you can go back in time. You can also remove the card from the camera and view or download the 1-minute video files on a computer.

Here are some help pages from the Support site:

https://support.wyzecam.com/hc/en-us/articles/360022669931-Event-Recordings-Push-Notifications

https://support.wyzecam.com/hc/en-us/articles/360022500271-MicroSD-Card-Playback-and-Time-Lapse

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19

Welcome to the community, @Daggers. See my post just above yours in this thread. :slight_smile:

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20

Ahh. Well that was dumb of me. Thank you!

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21

No judgement here. I’ve done that, too. :stuck_out_tongue:

22

Wow, such an unintuitive interface for viewing local storage recordings. You’d think a cloud event could at least provide a link to the start time of your local storage recordings so you could easily view more than the default 12 seconds. I guess I can’t complain too much given the low price of the camera.

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23

Welcome to the community, @mvanzante. There is a #roadmap item that may interest you. :slight_smile:

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24

Voted!

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25

Thank you for doing that. Keep in mind, items in #roadmap don’t need to be voted on because they are either, “In-development”, "Testing, or “Launched”. On the other hand, Wyze is looking for people to vote on #wishlist items so they can gauge the community’s interest. However, voting on #wishlist topics does not guarantee Wyze will implement a feature or develop product.

26

My use case: the camera monitors my driveway. A car passes by, a 12-second video is recorded and stops. A thief walks in, gets into the house, steals the camera and a bunch of other stuff… This use case IS the reason I bought a security camera and this one does no fit…

I would suggest continue recording as long as the movement continues.

1 Like