Possible solution for lost person detection announcements in alexa

[carverofchoice]

Just to update this thread for anyone who stumbles upon it in the future, or for anyone following this issue, it’s now been resolved:

@WyzeJasonJ

Forum - Alexa Person Detection Triggers on some Wyze Cam v3s with Cam Plus Lite have disappeared for new activations for some users. They are still present for some people or those who previously set them up

This one should now be resolved! We found the issue with the Alexa team. However, you’ll need to discover the device again to refresh it. If you have trouble with this after following these instructions, please let us know! Otherwise, we’ll be removing it from our update list next week.

Confirmed as resolved by Customer here:

@Customer

@WyzeJasonJ

Forum - Alexa Person Detection Triggers on some Wyze Cam v3s with Cam Plus Lite have disappeared for new activations for some users. They are still present for some people or those who previously set them up

This one should now be resolved! We found the issue with the Alexa team. However, you’ll need to discover the device again to refresh it. If you have trouble with this after following these instructions, please let us know! Otherwise, we’ll be removing it from our update list next week.

Thank you @WyzeJasonJ and Wyze developer team! And even more so thank you @carverofchoice for transferring my multiple complaints into an “actionable” request in this Friday thread whereas I had had no faith in the process. Great work folks!

@WyzeJasonJ

However, you’ll need to discover the device again to refresh it

This was not true for me. I just visited Cameras in the Alexa app and the same long-suffering test V3 now shows a working “Person Detection Notifications” toggle under settings. (Edit: this camera has been online and unused throughout, since my last round of tests a month or two ago.) Hurray!

This is is going to solve lot of weird and frustrating integration issues for users. For me it means I can finally replace my trusty main front facing V2 cameras with these nifty night vision V3s (assuming my long power cables don’t bite me).

Thank you all again.