First recommendation would be a factory reset.
To perform a Factory reset on your camera, follow the instructions below:If using an SD card with the camera, remove it before proceeding.
Leave the unit plugged in and power on.
Press and hold the setup button on the bottom of the unit for 20 second.
Allow at least 30 seconds for unit to initialize, in some rare instances this process can take up to 5 minutes.
The LED on the back should move from Solid Yellow, to Blinking Yellow.
The device is now ready to be setup once again.
If it is still not working as expected there is one last thing you can try if you want to, but you can also just email support@wyzecam.com to initiate a replacement under the warranty.
We do have a forum post referencing a troubleshooting method to flash the firmware for your WyzeCam V1, here is the link for your convenience: https://www.wyzecam.com/forums/topic/flashing-your-wyzecam-v1-firmware/We recommend starting with a single firmware file at a time; Please try this version first: FIRMWARE_660R_F_3.9.1.102
Additionally Noted: You will need to be logged into your Wyze Account in order to view the firmware files available. ( Currently there are 5 of them total )