Help needed for yellow-blue light flashing!

Lifestyle
1

Hi,

I bought my Wyze Cam V2 about 6 months ago.
I mainly used it to watch my puppy while I am at work, and worked great!

Few days ago, I got into trouble connecting my cam through phone. Do not remember exactly what it was saying, but it kept trying to attempt connecting to network. Also, light at the back was flashing between yellow and blue.

Did look through few threads here, and tried the factory reset as well. Now, I can’t even re-register the cam into an app. It seems like the cam detected the network that I was going to use, but keep fails connecting to network. And the light flashing yellow and blue again.

Does anyone here had a same issue or anyone know how to fix it?

I do not want to buy another one before I make sure it will not happening again…

2

Here’s the troubleshooting support pages:

https://support.wyzecam.com/hc/en-us/categories/360000596591-Troubleshooting

Keep in mind that this forum is primarily a user to user community. If you don’t get a helpful reply here, I suggest you file a support request including the log files for more help. You might want to go ahead and submit your ticket now as there is somewhat of a backlog. If you end up getting the issue resolved before support contacts you, then you can always let them know that it’s already resolved.