I typically have my Wyze v2 sitting outside but the last couple days I have been getting interference from somewhere and I have been hearing low pitched voices speaking. These voices are not coming from the area. They seem to be coming from the camera itself. My cam is not hacked. I have 2FA enabled. I changed my account password as well as my router password. Still getting them
I bought this cam in May and was not getting this interference in May. I began experiencing this interference on June 30th
Today I decided to bring the camera inside and see if that stopped the voices. It did not. I placed my cam into my closet and left my home for a few hours. I live alone. The area I live in is pretty quiet
Below is a link to voices I hear in a playback clip. I also heard these voices in the live view
Increase your volume and use headphones
I know what I hear. But please tell me what you hear
Where are these voices coming from? Radio? Phone? Other cameras?
I have several clips saved where I hear these voices. I have also heard what seems to be phone conversations between two people at once during live view
@elektro will you take a minute to send an email to firstname.lastname@example.org just to put this on their radar and have them run some checks just to absolutely make sure there isn’t anything else suspicious going on with this? While I agree with you that I don’t think anyone has “hacked” your cameras, they may be able to see things on the backend that we can’t see and help you figure out something.
To me, it kind of sounds like what I used to hear on an old-school OTA UHF TV where you could get crossed radio signals to come in or something. I am not saying that’s what is happening here, just that it kind of reminds me of something similar from decades ago.
Either way, it would be good to get Wyze’s attention on it for you.
I reached out to Wyze, haven’t heard a word back. Two nights ago I captured another unknown voice. This time its louder and its obvious the camera was hacked into. Thing is again, I have a strong password for the camera, strong password for the network, 2FA turned on. Here is a video the voice
Its a male with an English accent and he is commenting on what I am doing. I am sitting to the right with a flashlight. I was tying my shoes and and playing with a stray cat that hangs out in my yard. Notice there is an electronic whistile prior to the man speaking, like he was tapping into the camera or the camera feed
The transcript of what the man says
“you know just where to sit, that’s right” “nope, i’m never pleased” “still there?”
That camera is placed 10 feet from my poisiton. I did not hear this man speaking. I didn’t hear it till I went through playback. There was nobody else present at the time. It was just myself and a cat
There is a serious security issue going on with these cameras and Wyze is being silent on it. I’m not the only one who has had issues like this. Many others have
My suggestions: Reset your password to something else completely different. Even if you’re totally confident nobody has your password, changing the password will force log out everyone from your account.
Now go to the account tab, select Sharing and unshare everything with all other accounts if anything is shared at all. It could be that it is being accessed through someone else’s account that you shared the camera with. Unshare it for now until this resolved. And don’t share access to your account with anyone for a while, not your spouse, not anyone. This way you’ll know there are no other variables that could be a weak point related to this.
Other things are less likely, but you might consider changing things with your network/router too. Maybe a neighbor or someone nearby penetrated your local router somehow. It’s possible that is the problem. If this were happening to me, I’d be considering steps related to this too.
When you said you reached out to Wyze, do you mean that you emailed them at email@example.com from your Wyze account email address, or something else? I emailed them before and they responded in a reasonable time, so I am surprised you haven’t heard back unless you just did so today or something. Maybe check your spam folder or verify there wasn’t a mistype?
A threat actor would be accessing your digital feed and it would be very unlikely that one would “inject” sound appearing to come from a can. Also, at his point, one could do a lot more with your system.
It appears much more likely that the camera did pickup this “conversation” even though you think there was no one around - which you can’t prove.
If your networking environment is behind a router/firewall with proper security (strong password, reasonably recent device) there is no real reason to believe you were hacked - especially with the evidence shown above.
As for the “Many others have” comment, one must be reminded that “many others” think they hear voices where, in fact, it’s only compression artifacts - they are tricked by their brain trying to comprehend something out of the artifacts noise.
I don’t think it is a hacking or tapping event - much more likely RF interference or cross-talk. It’s pretty unnerving, though.
Also, in terms of network security: yes I am behind a router/firewall but the device is accessible from the app even when on other networks including mobile. I haven’t bothered to perform a technical analysis of the network communication layers, but I suspect it is opening up a reverse SSH tunnel similar to ngrok.