So I’ve reviewed the recording next day AND IT DID NOT HAVE THE STRANGE VOICES on it, which I couldn’t figure out, until I disconnected my BT headset. Apparently the BT was picking up audio from somewhere and inserting it into the headset Wyze audio stream while listening to my wyzecam feed.
I don’t know if that’s even possible but all I know is today my recording is minus the extraneous conversation I was hearing last night.
There is a serious problem here and I have no idea how any of this can be considered “secure”. For the past 3 minutes I’ve been listening to what sounds like a family(mom,dad with at least 1 small child) conversing back and forth. The voices are mostly unintelligible but I can make out every 3rd-4th word. This is occurring on my live feed from my V3 pan mounted on the porch, and I’m recording it, so when someone attempts to tell me it didn’t happen. I went outside and stood by the camera, it’s totally silent outside, no one around and not a sound, but somehow the camera is recording this. I even stopped the live feed and reloaded it, same voices being recorded.
I seem to recall another user with this issue and yeah, it’s not concerning until it happens to YOU !
I’ve had my v3 pro on my porch pick up voices from my neighbors garage across the street and from my TV that’s at the other end of the house, where I have had the sound recording be quite sensitive from a distance.
Not saying that this is what you are experiencing, but could be some interference as well.
Best if concerned to send your information and recordings to security@wyze.com
Also would suggest changing your password and turning on 2 factor authentication if you have not done so already.
The audio is coming thru your app live feed and not from the cam speaker. If the cam security were compromised and someone had unauthorized access to the cam, this would manifest as a phone to cam audio steam of someone talking on the cam speaker, not to your app.
This only leaves three possibilities that I can imagine (and I have a pretty messed up imagination).
Highly sensitive mic picking up conversation nearby. Unlikely in my opinion if you can’t hear it.
Some cosmic error in routing of the audio stream thru the server. You are receiving the live stream audio from someone else’s Wyze Cam. I really don’t know if this is even a technical possibility… Just spit balling here.
The cam is is somehow picking up the audio signal of a WiFi stream from some other 2.4GHz cam or smart device nearby thru the antaenna and merging it into your audio stream - intereference. Probably the most likely in my opinion.
When it happens again, do not break the stream.
Go to the cam and talk to it. Do you hear your voice as well as the other voices thru the phone app?
Enable the 2 way audio and talk into the phone app. Do you hear your voice on the cam?
When you talk into the phone w\ the two way audio enabled, do you get any indication that those on the other end can hear you?
While I don’t know how wyzes systems work exactly, I think they use AWS premade products for streaming, which would mean AWS security is also in place. Audio and video would be encrypted in transit, so if interference somehow did happen it would be data interference not raw audio, causing errors on the cam and app. It would be impossible to play someone else’s audio, as it’s encrypted.
But again, I don’t know exactly how Wyze does it.
I would say this is most likely a sensitive mic situation
@rhilway
I am sorry you have experienced this. As a precaution I would recommend changing your password and using 2FA like others have suggested. I would also send any info you have about the time it happened and email it to security@wyze.com so we can look into this and try to see if we can figure out what happened.