Pan Cam V4 Home Position failure

Cam Pan V4 never returns to exact home position after tracking a moving object. This creates a problem for the notification zone. Since the camera is close to the road I have the zone set so traffic doesn’t set it off all the time….BUT as soon as someone or something is in the driveway and makes the camera move to track it…it never returns to the exact home position. Now the traffic starts to trigger notifications, one after the other. I can go to edit the home position and press calibrate and now the camera returns to the exact home position that I setup and works correctly. WHY??? Seems like anytime it moves, it never goes back to the exact Home Setting.

I am having the exact same issue. Frustrating.

Yep again today…..I’m surprised that more are not noticing the same issue.

Same, I have to reset the waypoints if I want to to pan again. But if I have the tracking on, it breaks it. It’s like it doesn’t recognize its “Y” axis rotation for waypoints / home. It pans nicely from right to left (X axis). But it never resets the Y axis (up down).

Very frustrating. I bought this one to replace my V3 that decided the SD card slot was broken. I was hoping that the “AI recognition” would be good for this thing but man am I disappointed.

Now that you mention it….it is always the Y axis. Left to right always comes back to home but the Y axis Up and Down is ALWAYS too high. Hopefully someone reads this and maybe a microcode will fix it???

I am experiencing the same issue with my Pan V4.

I am having to “recalibrate” the cam a couple times a day to get it to return to “Home”.

The issue doesn’t occur every time it tracks. I have noticed that if the cam is tracking and I manually pan and/or zoom, I will have to recalibrate to get it to return “Home”.

Same problem here. I pull up the camera and it’s looking almost straight down. Recalibrate, and it works fine for a little while. Always the Y axis.

My pan cam v4 worked as it should for several months but now loses the home position frequently. As described above, it looks almost straight down, X axis (left / right) position appears to be correct.
I have deleted and reset the home position - no help.
I have noticed that if I “restart” the camera it remembers the correct (desired) home position and works for awhile until it loses the y axis position setting. I am adding an automation to restart the camera daily and will see if that prevents the issue.

I finally sent mine in for a replacement…AND the replacement appears to have the same issue.

My guess, Wyze will release an update at some point to fix the software glitch. Seems like a setting storage (memory) issue. When that gets fixed, we will all be happy. Just my guess!

Restarting the camera will return the camera to the desired home position. I also tried putting the camera in privacy mode and then return it to operation. That does not return the camera to the desired home position FYI.

I’m seeing this also. Not sure when it started. I’ve had other priorities over the last month. I have 3 cams and one of them is in our living room. Multiple times a day I will catch it staring at the ceiling.

I just made a small automation that resets the position. It cures it in about 5 seconds.

Not necessary to restart the camera.

As someone else posted, wyze will get around to fixing it.

I’m recovering from a hospital stay so this is low on my priority list.

Sure, but how often do you run the automation? Once a day? So it may spend most of the day staring at the ceiling. That’s the problem. It works, but not reasonable to run it often.

I guess my biggest problem with this is, has Wyze acknowledged this issue…are they working on it? Can it be fixed with a firmware update? I’m worried their lack of response may be because it can’t be fixed by an update.

Just posted.

Fingers crossed. I’ll know by morning. :crossed_fingers:

I wondered about that when I saw that topic, too, specifically this part:

Hopefully that’s a good sign for this issue.

Cautiously optomistic. It’s been over 12 hours with the new beta firmware (beta 3661) and my cp v4 has not stared at the ceiling once. I’ve checked multiple times and it’s been at the home way point everytime. I’ll keep and eye on it.

Still good? Did you remember to turn your automation off?

It was a shortcut.

Been over 24 hours without issue.

I appreciate your follow up and am looking forward to a new firmware release with your fix.

Hopefully, it will also include 4k video default setting. My PCV4s never use 4K unless I manually select it. When I stop viewing on my phone, it drops video resolution immediately. The 5 ghz wifi signal to the cameras is excellent..

I agree with the 4K thing on Cam Pan V4. I monitor it on my computer in the Wyze Portal and have to open my phone and switch to 4K to view anything in a decent resolution.