Welcome to the Forum, @rharper! ![]()
Apart from the typical stuff ( Settings ➜ Reset, Settings ➜ Restart, Settings ➜ Pan Cam Controls ➜ Calibrate), I’m not sure what to offer as “safe” suggestions if you can’t get to the Cam and physically interact with it (power cycle, etc.). Sometimes users will ask a neighbor or family member with access to the location to go and power cycle something, but I don’t know if that’s an option in your situation (may be worth trying if it is). I think users in several other topics[1][2][3] have also been waiting for an answer for this, so if you’re feeling adventurous you could try the public β firmware that was announced today:
That doesn’t say that it specifically addresses this problem, and Wyze’s release notes are often sparse and vague, but to me this seems like a problem that’s probably going to be resolved with a firmware fix, and this beta may be a start.
The problem with doing something like this is that if this firmware version hoses something else then you’re stuck away from your Cam with no way to try to salvage it or to attempt flashing an older firmware version, and to date Wyze has not made downloadable firmware available for Cam Pan v4 at the usual location, so you’d be stuck on the beta until the next OTA production channel firmware is released.
You might just have to wait this out until you can touch the Cam again.