Just set up a second Pan Cam v3 with SD card. The first one is showing the Playback button enabled and does show the playback of the event off the SD card. On this second one I just set up, it is grayed out. I see a similar issue has been floating around since 2022. What’s going on? [image]

Update on this. The button is no longer greyed out, but when pressing it, it reports no SD card installed when there is. I can view the constant recording I have set up. Where are bugs reported since they no longer seem to visit the forum anymore?

The issue has been reported numerous times. See the Fix it list. [image] Fix-It Friday - April Wyze News [Fix-It Friday Callout] Well my Forum friends, we made it to Friday! grinning Well, not really it’s only Wednesday and it isn’t the first Friday of the month yet. We a…

[image] trent: Where are bugs reported since they no longer seem to visit the forum anymore? I’m not sure who you mean by “they”, because it’s been my experience that some Wyze employees do frequent the Forum and address user issues; however, much of the support provided here is user-to-user …

Hello, I’m having a similar issue to the playback button grayed out on MicroSD card. My problem is that I get a “Cannot load local media” type error whenever I try to view events or recordings. It started about a month ago, and I’ve swapped the MicroSD card twice to try and fix it. The new card wil…

I just noticed that the Support site has changed. It’s got a new look, a new browser favicon, and a “Current Issues” button below the search box. Clicking that presents a few choices, “Playback button is grayed out” among them: [image] Clicking that option gives a boilerplate robot response. N…

[image] Crease: If someone at Wyze Support sees this and decides to fix the typo, then perhaps that person could also update the robot’s response to instruct users to submit logs per @WyzeJasonJ ’s instructions and Wyze Support’s own article: Well, I am part of the support team so I will let t…

[image] WyzeJasonJ: Thank you for bringing it to our attention, You’re welcome. Thanks for paying attention and taking the time to chime in!

Pan Cam v3 "Playback" grayed out on events

Cameras

Antonius April 17, 2024, 7:43pm 3

The issue has been reported numerous times. See the Fix it list.

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Greyed out Button V3 pan cam Cameras cam-pan-v3	15	1217	March 16, 2024
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Playback icon is greyed out when viewing any events in the event section using new v3 black camera (purchased in Jan, 2024) Cameras android-and-ios , cam-v3	39	1699	April 3, 2024
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Pan Cam v3 "Playback" grayed out on events

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