Hi, i have had the outdoor wireless cameras for years. battery life not great, but i have been running one by solar most recently. it works but have to charge it once in a while due to location and sun. but 1st question: can any camera be used with the solar? or just ones with battery?
2nd question: past 2 wks the camera is no longer connecting. i have tried to delete camera, i have deleted the base it uses, i have tried to reset per instructions, but THE BLUE LIGHT NEVER TURNS OFF on the camera. i have tried syncing, i have tried the reset, i have tried removing it and now i still can’t get it to connect. or even recognize to pair it as light still stays on no matter what.
xfinity was always using the 2.4 network, today i went online and it is showing 5 network. does that make a difference? the portal is working and showing the cameras on there, but does this effect the system cameras if they changed?
You need the battery because solar panels can’t keep a constant voltage to the cam (clouds, etc) and in many cases aren’t quite enough to fully power the cam, so the battery acts as a buffer between the two to stabilize everything.
The cams would not see the 5ghz network, they aren’t capable. Xfinity should have both enabled but if they’ve disabled 2.4, turn that back on, as that would be why the cams can’t connect anymore.
But I’m confused by what you’re saying about the portal working and showing the cams - if they weren’t on your wifi they wouldn’t work in the portal.
boy u think you’re confused…. lol i sure am.
the other cameras are “showing” on portal, can’t control them or such. the one i have been working with is my outdoor v1 and its been like this for weeks now.
i am not very tech savvy, with this 2.4 and 5 thing. how do i know if the 2.4 is still on it shows network 5ghz when i open the wifi properties.
i may be able to show photo here, but why cant i get the blue like to shut off on camera? i tried their “solutions” from wyze but not shutting off. may be why i can’t get it to connect??
I believe @dave27 was suggesting that you check/change settings on your Xfinity gateway to ensure that your 2.4 GHz radio/SSID is operative for the Cams to connect. What you’re showing in the photos is settings from your PC that indicate it’s got a 5 GHz connection to your Wi-Fi. In order to change Xfinity gateway settings for your network, you’d need to open a Web browser to http://10.0.0.1/ while connected to your home network or use their management app.
Incidentally, in Windows you can easily capture screenshots without using your phone by using some different shortcut keys or combinations:
The PRTSC or Prt Scr (or similar) button will capture the entire screen.
Alt + Prt Scr will capture the active window.
+ Shift + S will allow you to select an area of the screen to capture to the clipboard.
That might save you the hassle of dealing with photos if you want to share screenshots for feedback.
According to the Help Center article I’m seeing, the solid blue status light on the Cam Outdoor indicates that it’s “successfully powered and connected to the network.” I don’t have any direct experience with this Cam model, but I believe @Antonius has used them for a long time, so maybe he can provide some input.
That’s what I was thinking. My understanding with the Base Station is that it can connect to the home LAN via Ethernet or Wi-Fi, so maybe part of the issue here is that @Dlano may be using the Base Station with a wireless connection and that connection is having issues? So many questions have been asked that I’m having some difficulty understanding what the real issue is here and what @Dlano is actually experiencing and trying to resolve.
i dont really know which is really the
”issue”. my base for outdoor camera is connected using a wire… ethernet i assume. don’t know how to change it to wireless, etc. i have not had problem till few weeks ago when my outdoor camera no longer online. i thought dead battery or charge problem. tried charging but would not connect no matter what i tried. so i finally removed it and the base as i couldnt get anything to connect. the blue light is continuously on. no blinking, just on. camera turned off or on and blue light stays lit. the base will flash and do its thing when i reconnect to whatever i’m connecting….. dlano is my wifi name too. when it asks to add wireless outdoor camera i go thru the steps but it wont connect, says can not find and connect with everything i did i may have changed something and wanted to start at the beginning if i had to but camera STILL keeps light on ……
The LED light on the base should be solid blue if it is working properly. About every 6 or 7 months if Xfinity is screwing around the base light will start flashing and the cams are off line. I just turn the power off to the base then turn it on via smart plug. All the cams usually come back on line within 5 min, if not I just turn the cam off and on again using the switch on the back. One time I had to press the pairing button on the bottom of a cam to get one cam to come back online.
yes i have been turning camera off and on, but light never goes out on the camera. if u turn off shouldnt the blue light turn off??? i have had that all happen with xfinity and all come back online USUALLY, but this one is not. its so frustrating.
i even have 2 of these cameras so other one has not turned on at all so i took ITS base and removed the 1st one, tried connecting ethernet wire. its connected and light blue on base. it asks me to add camera , says turn camera on…. i do, BUT BLUE LIGHT is already on, so it wont show me the yellow blinking light. says to push sync button to pair…… i push all day long but wont connect cause that blue light won’t turn off. ever.
Do you have two Base Stations? You can not move a camera from one base to another unless you delete the camera from the station it was originally set up on. Most important is that the camera has to be on line when it is deleted from it’s original base. If deleted when off line it will not be able to be set up again.
I don’t know how the blue light could stay on if you turn the power switch on the back of the camera to the off position (all the way to the left)
i do have 2 and i didnt know that, it never said anything but i didnt have the 2nd one connected. i went and put the 1st one back on the ethernet cable. it shows blue light and tells me to pair the camera, BUT that blue light as u see in pic never goes off to let me
I don’t know, because I don’t know what specific changes you’ve already made and where and because—as I said—I don’t own any of these. One of your previous comments has me wanting to make sure you’re aware of a caution with this particular Cam type:
If you’re attempting to do that, then take note of the bold sections in this Help Center article. What I interpret those notes to mean is that if you want to start over as if setting any of these up as new Cam Outdoors, then it’s necessary to first delete both the Cam and Base Station from your account in the Wyze app.
That’s what my understanding is, anyway. Again, I’d defer to actual Cam Outdoor owners like @Antonius and other community members for confirmation and better guidance, especially nuggets like this:
This makes me wonder if the power switch has failed. I wouldn’t expect the light to be on at all with the switch in that position. My thanks to you and @Antonius for sharing good photos.
The blue light on the back of the cam should first show yellow when turned on then it will go to solid blue. After a few seconds the solid blue light should go out after maybe 10-15 seconds. If you have detects motion turned on for that cam on the app it will remain on as long as it can see motion or a heat source. Try turning off Event recording > Detects motion and see if the light will go out.
This makes me wonder if the power switch has failed. I wouldn’t expect the light to be on at all with the switch in that position. My thanks to you and 
