Has wyze acknowledged this problem with the Outdoor cam? Is there a fix in the works for this issue? Just wondering if anyone knew anything further on the topic? This particular bug has been going on for some time now. Thanks
Has anyone actually opened a ticket with support on this issue? I don’t think Wyze monitors these forums for issues.
Thank you for this work around! Fingers crossed Wyze gets their poop together and fixes it (amongst other issues). Seems unlikely though.
I figured it out for me. I’m on an Android phone and I’m not sure if this option is available on the iOS version of the app. But I turned on Enable Hardware Decoding in the app settings previously. I turned it back off and everything started working. So the fix is to make sure you don’t have the hardware decoding enabled at all. Good luck everyone!
I just went thru my second time of the stuck at “3/3”. The first time, it was fixed after a full charge. The second time, it was fixed after I deleted the cam from the app, then added the cam as a new cam.
During the 2 issues, the cam had up-to-date firmware. Also, I never had the cam within a group.
I dont receive video playback anymore, all i get is a notification still, but if i pull the pan cam up live then i get an active feed