I updated my app a few days ago and lost connection to my outdoor base. It has a constant flashing blue light. It was connected by wifi and I have tried to reset it and use both wired and wifi to connect. No luck. What’s my next course of action?

Did you try to force close the app and open it back up? If you can’t connect you can add the new base and cam firmware version this way and see if it works. I have never heard of loosing a connection after an app update but I’m sure it can happen: [image] How to flash your Wyze Cam Outdoor …

My base station has been working for months, I looked up on the shelf and it was mysteriously blinking blue. All three WCO’s offline. Rebooting does nothing. Switch to travel mode works but you can’t see any normal settings in that mode. Despite being offline the app Device Info shows it’s running 4…

Tried flashing the firmware. Nothing changed.

My base does the flashing blue light dance about every 2 months or so. The base is connected via ethernet. I just pull the power plug out and plug it back in after about two minutes and it starts right back up. Usually two of the cams come on instantly then the other two come on line in less than 5 …

@zparnell1959 Looks like we are on the same situation, I remember I updated the firmware of the base station and noticed the blue light kept on blinking after that. My 2 outdoor cams never went online again. I am trying to look how to factory reset the base station so I can set up my 2 outdoor c…

No resolution yet, I have done the pinhole reset, router power cycle and WiFi power cycle. No connect via ethernet cable Or WiFi with the base. Just the blinking blue light. I am not wondering if it’s storm damage.

I think it is time you call support and tell them all you have done and ask for a new base. I think they close at 4 PM today Pacific time. 1-206-339-9646 or 1-844-999-3226. If not you have to wait until Monday.

Same issue here since the last firmware update. So frustrating!!!

To clarify, the Wyze Cam Outdoor base station does not have a customer usable factory reset. (I’m thinking the pin hole may be for something they do at the actual factory, otherwise why does it exist?) This article references the camera but it actually applies to both: [image] How do I fact…

Outdoor Base Station Lost Connection

Cameras

Antonius August 21, 2021, 4:54pm 7

There is a small hole on the left side of the base by the USB port. Stick the end of a paper clip in the hole and push. It is not really a “Factory” reset . I don’t know if it works:

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Outdoor Base Station Lost Connection

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