I accidentally ordered the subscription on the wrong email. Support is telling me to cancel without a refund and buy it again ($99!!). I find that crazy. The account with the wrong email does not even have any cameras on it.

Ordered subscription on wrong email

Omgitstony May 9, 2024, 11:07pm 4

@WyzeMatt has stated this in the past when another user has had the same issue.:

@tylerrheaume, what is your support ticket number for this issue?

2 Likes

Topic		Replies	Views
Need to cancel cam plus subscription that i accidentally put in the wrong email Services & Integrations support , cam-plus	12	380	April 5, 2024
Accidentially ordered subscription on wrong email address Services & Integrations support , cam-plus	9	193	June 19, 2024
Cam plus on wrong email Services & Integrations cam-plus-lite	5	147	January 24, 2024
Cam Plus Unlimited - wrong email - can't get Wyze to respond Services & Integrations support , cam-plus	1	246	August 26, 2023
Subscription renewal Services & Integrations cam-plus	10	195	September 7, 2024