Any tips in be able to lock the device list?
Periodically my device list is reordering alphabetically mixing all my items and I have over 30 of them: cams, sensors, plugs, etc.
I’ve had this happen on a few rare occasions. Usually just closing the app (sometimes doing a “Force stop”) and reopening it restores the order for me, but occasionally I’ve also pulled a fresh copy of my profile to resolve local data issues.
This is how I would get a clean copy of my account profile/settings on Android (click/tap to expand):
- Clear the in-app cache: From the Wyze app’s home screen, navigate to Account ➜ App Settings ➜ Cache File Size ➜ Clear.
- Navigate back one screen to Account and tap Log Out at the bottom.
- Swipe the Wyze app out of the running Android apps.
- Long-press on the Wyze app’s launcher icon (on the phone’s home screen or wherever you tap to initially open the app) and then tap App info in the pop-up menu.
- Tap Force stop on the App info screen (may need to tap OK to confirm) and then tap Storage & cache.
- Tap Clear cache and Clear storage on the Storage screen.
- Back up one screen (back to App info) and then tap Open and proceed to log back into your Wyze account/app. (Optionally reboot the phone at this step for good measure and then launch the Wyze app after the fresh boot instead of relaunching it immediately from this screen.)
Note: I don’t know what the options would be for modifying these steps on iOS since I don’t use that platform.
Since you’re not actually suggesting an idea with your topic, I wonder if it would get better visibility by recategorizing it to Wyze App and tagging it with android or not-phone-specific.