Open ticket with no response from customer support

Can someone help me get to customer support? I have on open ticket (#817009) from October 14 and still no response from Wyze. My Wyze Cam Outdoor is dead. It died with still 91% battery, so that’s not the problem. I have sent follow up emails to no avail. I need help.

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Welcome to the Wyze community @dshy33!
You may want to try calling Wyze Customer Support about this issue!
By phone: (206) 339-9646 Available Monday - Friday 5 am - 6 pm PT and Saturday 8 am - 4 pm PT


Thank you for the phone number. I couldn’t find that but it’s great to have. I’ll call today.

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Let the support agent know your current ticket number, they may be able to pick up where you left off.

Will do. Thanks.