Wyze Cam Outdoor failed and can't get a response from Wyze

Hi, 1 of my Wyze Cam Outdoor cameras failed about 2-3 weeks ago. I have submitted multiple tickets and have not received any responses. Does anyone know how to reach Wyze support. The camera is only a few months old and it won’t turn on, charge or anything else. It has completely failed. Thank you!

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You can call the awesome Wyze support team at

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Thank you so much! I searched for a phone number and clearly didn’t search well enough. I just ordered a new camera to replace the broken one but I would love to get this one replaced!!!

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Sounds good! Not many people know that Wyze support has a phone number :grin:

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They certainly don’t make it easy to find. I was ready to switch camera systems because no support is a deal breaker for me.

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It was not the easiest thing to find. I agree that a support team is a dealbreaker. I have so many different devices from different brands and honestly, I think Wyze support has the best team on the phone.