Only receive notifications if App is open

I have an outdoor camera and an iphone 12 - since installing the camera a week ago I only receive notifications of movement if I have the Wyze app open, if my phone is ‘asleep’ I do not receive any notifications! I’ve checked the obvious - notifications are set to “on”, cleared cache, updated firmware, etc. Any help would be greatly appreciated as I will be returning it if I can’t get notifications!

Do you have a phone Settings > Focus > Do Not Disturb schedule engaged, or have the crescent moon symbol engaged on the Control Center drop-down during any of these times? If Do Not Disturb is engaged in any way, then you will only receive notifications from apps when the phone is awake.

Thank you!!! I’ve never even seen “Focus” under settings before, a better word/name would be beneficial, lol! Made some adjustments to the Do Not Disturb setting and it now appears to be working, Yay :slight_smile:

Focus is supposed to give you tools to better “focus” on your day. :wink:

Glad that fixed it! :slight_smile: