Okay lets talk wyze lock and auto unlock

Guys i found an alternative! i ended up finding IFTTT as an alternative for some alexa stuff and ended up trying this out. first download the IFTTT app and sign up for the free account. then creat a new applet. select the “if this” button and search for the location function. pinpoint your home and create that trigger. now under the “then that” button search for the wyze function, link your wyze account, and select unlock wyze lock. create action and your all set
i live in apartments and it unlocks right when i pull up in front of my building. hope this helps.

Hi all,
I worked with Wyze support and they suggested I create a location based rule to unlock the front door. It seems to work a little better. The problem with location based is the minimum diameter is 500ft so much farther away from the house than the normal auto unlock. I can live with that.
But one thing I have noticed is when I come home in the car the door unlocks, which is ok, but then the door does not lock again unless I open the door and the auto lock works or I manually lock it.
I have a Good Night routine for Alexa so I added locking the front door to it.
Any other suggestions or thoughts as to why it does not lock with auto lock?

I’m having the same issue with auto unlock. It’s not working. I’ve re-paired the devices, and did all the troubleshooting on the support page. Still no good. I got a new Wyze lock and used the new connect device. Should I be using the old one? Doesn’t make sense since the lock is new, but thought I’d ask.
Anyway, everything has been reinstalled and trouble-shooted, and still it never works. Help?