My Wyze Cam v2 keeps going offline. The floodlights still work. I have to power the unit off, which is connected to an on off switch in my home. Once I turn it back on, the camera is on line once again. Then a day of to later the same happens again. I have a strong Wi-Fi signal and the firmware is up to date. What is the remedy?
When you state that the floodlights stiill work, does that mean the v2 and floodlights are powered from the same source the on/off switch is controlling? Is the cam a true outdoor v2 or a regular v2 you installed outdoors? What was the reason for powering the v2 in this manner? Is it the v2 hub or do you have a charging power adapter connected to the v2? If so, the outdoor cams are not designed for continuous power connection unless it is a solar panel, except for the battery cam pro. Do you have the means to trace the line current from end to end for continuity, i.e. use of a multimeter?
This is what I have. Wired Outdoor Wi-Fi Floodlight v2 Home Security Camera with 2K Video, Color Night Vision, Motion Activated LEDs - White.
Yes the light and camera is powered from the same source. I replaced my original flood light with this unit. The on and off switch is in my home next to my front door. The lights do work when the camera is offline. When I flick the switch on and off, the camera goes back to online. My Wi-Fi is about 12 ft from the camera with full strength.
Are you referring to the camera that is part of the floodlight or a separate camera, and if so, is the camera powered by an adapter plugged into an outlet that the switch controls in addition to the spotlight. Trying to make sure I understand your connections.
Thanks for the picture. I have the same floodlight and the same wiring configuration which I also wired and installed myself with a light switch on the wall in my hallway. Any offline issues you may be experiencing with the camera is a product of connectivity or lack of between your network and the camera. The floodlights are out of the equation. For the record, my first unit was problematic and ended up being replaced by support thru the warranty. It was also prior to upgrading to a mesh wifi system. Everything has been running without issues for over a year at this point in time.
I would suggest searching the forum for issues when the FLv2 was introduced. You will see some comments by me. It became known that early units had defects. Also, think about creating a ticket and submitting a log from your phone to Wyze Support for replacement of a defective unit. Sorry I can’t offer more, but now knowing what we have and had in common, save yourself time and get it replaced or start the process of network troubleshooting and possibly upgrading your router. Make sure you have newer equipment and you running Wyze on the 2.4ghz network band.
Thank you for the the advise. I will certainly look into this.
