Official Word on Sense?

@Newshound Yes but having multiple customers all lose this device simultaneously with an update. [Mod Edit] They’re just trying to force everybody to buy a new product their home monitoring, which what’s going to happen the next time they come out with another product they’re gonna break all of my other devices?. This isn’t just one guy that’s had this issue.

MOD NOTE: Post edited to conform to the Community Guidelines.