Oh yes, that’s it! I have one v3 and one pan camera that are giving some notifications but only when it isn’t motion. If it is a vehicle, or pet, or person, etc. I get notified. All the motion ones send no notifications. My other v3 is just seeing everything as motion (seems to have lost its AI), even if I walk right in front of it so that’s why I get no notifications for that one. Don’t know what is going on there as I have CamPlus on all of them but thanks for narrowing down the problem for me.
Same here. All 4 of my V3 cams have stopped sending notifications. Used to get them on my Apple Watch 5 along with iPhone 12 Pro and all have stopped. All settings have been checked and triple checked. Nothing in settings has changed for months but all of a sudden no notifications. All cameras on are cam+
What good are cameras that don’t send notifications if someone is trying to get in your house?
Same issue I am experiencing. This has to be a Wyze issue that has yet to garner their attention!
I’m also having this issue with 13 v3’s, all are recording events, but not getting push notifications onto my phone… - I am getting events recording, no notifications.
Same here. No notifications at all and all were working until about 4 days ago. Went through all the resetting, power off/restart and triple checking settings in app and for cameras that I haven’t changed in months. No notifications from wyze.
Sorry for the trouble. For everyone who did not receive any notification from V3s, could you please submit a log and post the log number here? Thanks!
I don’t know what a log number is. Like the IT request # I was given is 1717722. Is that right?
log id 427001
@billie
Submit a log in the app by going to the camera with the issue, then settings (gear in upper right) then Wyze Support near the bottom, then Submit a Log and it will give you a log number
Log ID# 427007
Log ID # 427012
Greetings, should I submit log # for each individual cameras affected or one log # will suffice?
thx!
For each camera
#427019
#427020
#427021
#427022
#427023
#427024
#427025
#427029
#427032
#427034
I did all of mine. Just in case
Log id 426158
427065
Log - 427066
Log - 427070
Log - 427072
Log ID 427074
Log ID 427081
Log Ids for V2 cameras
427142
427143
427144
427147
Is there a status update on this? It seems like non AI (or motion) does not get push notifications after some trouble shooting on my end to try to find the specific problem.
Still not getting motion detection notifications.