Hi, folks! Here is a copy of an email going out to everyone now. It’s really important so make sure you read it! <a name="p-611733-terms-of-service-and-security-updates-update-your-firmware-and-app-to-the-latest-version-to-best-protect-your-account-and-see-whats-changed-in-our-terms-of-service-1" class="anchor" href="#p-611733-terms-of-service-and-security-updates-update-your-firmware-and-app-to-the-latest-version-to-best-protect-your-account-and-see-whats-changed-in-our-terms-of-service-1" aria-label="Heading link"> Terms of Service and Security Updates: Update your firmware and app to the latest version to best protect your account and see what’s changed in our terms of service. Hey, friends! It…

I’ve updated my software and firmware, and a bunch of people are having this issue now with v3 Notifications suddently stopped working without any config changes - #28 by daniel.cornwall1993

On August 2021 I reported a bug (support ticket 1401811) with all my six V2 and four Pan cameras, the workaround that Wyze gave me was reverting all cameras to an older firmware. Now, I have one of the V2 updated to the latest firmware, and the bug is still not solved. I’m running the latest version…

I agree. Forced updates are a BIG NO for me. If I need to sign some sort of waiver then send it over.

SAME HERE, AS OF 2 DAY’S AGO, NOTIFICATIONS NOT WORKING ON MY V3 CAMERA. FIRMWARE IS UPDATED, I REINSTALLED THE APP, FOLLOWED ALL TROUBLESHOOTING , CONTACTED BY EMAIL SUBMITTED TICKET AND WAITED ON PHONE FOR 30 MINUTE’S But no AGENT EVER ANSWERED. NOW WHAT?!

I am using RTSP firmware. Definitely do NOT want any firmware pushed to my devices without my consent.

@bsundqui If you could please submit a log on the affected camera and post the log number in the thread below [image] Notifications suddently stopped working without any config changes Cameras Sorry for the trouble. For everyone who did not receive any notification from V…

Please tell us where to find the updated RTSP firmware

If they are forcing this on us they really need to add the RTSP to the firmware updates on everything… A lot of us are using that function because the app only does so much for us and we don’t want to pay out the leg for the cloud service on all cameras we have especially all of us who have so far l…

Oh dear - sounds like a major security hole has been discovered but not disclosed. Tut-tut That’s why I never put all my IP camera eggs in the Wyze basket

We are having more issues about these lack of notifications: [image] Not getting notifications Cameras They won’t fix it. Occasionally it works and then not. I have already given up to trust getting notifications.

IMPORTANT: Terms of Service and Security Updates - 1/6/22

Wyze News

WyzeJasonJ January 7, 2022, 4:44am 14

@bsundqui
If you could please submit a log on the affected camera and post the log number in the thread below

Topic		Replies	Views
[POLL] Force firmware update? Don't bug me! :ant: Cameras cam-pan-v1 , cam-v1-v2 , video-doorbell-v1 , cam-v3 , cam-pan-v2	34	4819	February 27, 2022
Wyze Video Doorbell v1 and Wyze Cam Pan v3 firmware updates - Released 11/2/2023 Wyze News firmware , update	38	2864	November 17, 2023
Suggestion- quit updating app and cameras if they are working Cameras cam-v1-v2	52	3262	May 19, 2022
What is wrong with you Wyze? Cameras cam-v3	49	3088	June 12, 2022
Beware firmware update Cameras iphone-ipad , cam-v3	33	2338	January 28, 2024

IMPORTANT: Terms of Service and Security Updates - 1/6/22

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