I updated to Android 3.19.0.935 and then (one at a time) updated my five Wyze Cam v3s to Firmware Version 4.36.17.10.
I only use basic functions of my v3 cameras (Live View, SD card Playback and jumping from Cloud Event videos to the SD card). All 3 basic functions are working well for me.
I am not seeing the new IOS App in the AppStore yet.
Edit: IOS 3.19.0.17 showed up in my AppStore today and is work fine just like the Android version.
Updated the app, firmware still not available this morning. @WyzeJasonJ ?
Was just last night setting up some old V3’s to send to my son, and had to update the firmware on each cam 4 times on every camera. You can’t update directly from oldest to newest, you have to do it in steps?
Anywho, just got them all updated, then see the announcement that there is new firmware, yet again not available. Do I have to wait another 22 days for this update to show up on my account like the last public release on the 15th of Jul?
Generally, releases for any company that releases firmware upadates.
Then are usually release gradually, Meaning not every single person can update “that day”.
Reason being, if an unexpected error or bug appears after users, start updating their firmware, Wyze ( or any company releasing firmware updates) can pause the update release, and then investigate the issue.
Instead of just releasing it to EVERYONE,
and run the risk of a REALLY bad IT Support Call /Email day/s
Second reason. Some companies that release, the updates are distributed to clusters of File Servers, multiple, so it take time to replicate the data/files, to the distribution servers. So that End Users can then perform the update.
I would wait a few days, and then check for the updates.
I have never been able to update firmware the same day it is release, as it is not available for me, the 1st day of release. And I have Wyze devices for years.
The new firmware has been available for me the same day announced usually since I started with cam v2 when it was new… untill Jul 15.
Yet the app update is available for all instantly.
We have the option of downloading the older firmware and updating (downgrading) via sd card if something goes bonkers.
How is the whole user base supposed to downgrade their phone/tablet if the new version is instantly available and the app update messes up for everyone?
Doesn’t track with me.
Most companies release their firmware to their site, and everyone can go to the site and update if they want to, and can update one device at a time if they want to.
The same people who have the devices also use the apps, and the same network combination possibilities exist for both, so not being able to test all possible combinations is not an excuse when they don’t use the same controls for the app.
Test the app before releasing it to the public, if it works release it to all.
Test the firmware before it goes out to the public, if it works release it to all.
Don’t release it to a few unsuspecting public users who have not signed up to be beta testers and “check to see if it works”. Wait for complaints/tickets, else, now release it to all.
The firmware is miniscule, the clusters of servers can replicate the files globably in mere seconds.
Now in this case, there is a user on the FB page that still does not have the fw that was released on Jul 15, and yet there is already a newer public version out now, and he still doesn’t have the old one.
We have had firmware mess up here before, and they asked us to send them our mac and they downgraded the firmware for us.
So they have the ability to roll back remotely.
They can also release an old version of the firmware with a newer version number tagged onto it, to make every badly affected user able to just “update” again to the previous version should something go wrong.
I got the last update 22 days after it was released.
This other user hasnt received it in 29 days.
Did they take 23 days to decide there was something wrong with it and pull it?
If they pulled it, why did it let me install it 4 more times yesterday?
This means that it wasn’t pulled, and this poor guy has waited 29 days and hasnt received the network improvements and bug fixes promised, and now a new one is “gradually” rolling out again?
Does he have to wait with 2 versions back older buggy firmware for another 29 days and then the whole process starts again with next month’s firmware?
Very true, and what I have just noticed is there doesn’t seem to be the Wyze Firmware downloads anymore… I remember the last time I looked for a specific firmware version, I was able to download it, and now its seems the no longer allow this…Unless the location of the manual download files location changed?
perfect!
That is definitely odd that you don 't yet have the July 15 firmware yet..
Smart idea But the only problem I see with it,
They would have to create 2 groups of people
Those with the problem, that will receive the OLD fireware
An then those without the problem with the latest firmware, That wont receive the rollback.
I totally understand your pain,and agree
Overall though I still believe it has to do with tiered replication and they they most likely break down the release to groups of address/mac address or users,
Keep in mind, If the sold say 2 Million V3’s ( guessing, it could be more)
It would take many weeks, to rollout an update across the 2+ million V3 cams
In this case the latest firmware released covered I believe 3 or 4 model cams
So I will will estimate say, 7 million Cam’s ( 3 - 4 different models)
That would mean their servers would be chugging along 24x7 for many weeks at a time, to push out just 1 firmware update for say 7+ million cam’s
( I just checked online… Wyze has cams in at least 12+ Million households - So one can easily say, there are AT LEAST 3-5 Wyze Devices PER households
That means 36 million ++ Wyze Devices that require firmware updates…
WOW That explains a lot, in regards to how long it can take to be able to obtain a firmware update.
That has to play a HUGE part where some people may not receive the firmware update for a while.
I installed the latest app update, and still there is no in-app download of the latest firmware update.
For me, i am ok with the wait, as I don’t have any issues with all my older cams
But I do have an issue with the brand new OG Cam ( New model) that has an issue, that now has to wait for a new firmware fix to be released.
My second thought too, is that with the V2 being considered old, they may not be spending time fixing any bugs on it that are still around.
I have 2 V2’s left., but I am not sure if I am going to replace them with newer models, as each new model, tends to push users to have to purchase the Cam Plus subscription for features we have had in the past that were free.
For me, I don’t want a new app design every new cam relased
It’s getting tiring , just want to view events and live feeds, no more changes to the interface, or being pushed to subscriptions for features we had for free BEFORE we allowed Wyze access to our video’s for their AI training.
That sounds about right. In all fairness, it is to be expected. In this modern day and age a company doesn’t continue to develop features or resolve known issues (unless security related) for products that are three generations old.
Heck, I’m not sure WYZE is even fixing or giving 2 craps about security issues with the v2 at this point. There hasn’t been a new v2 firmware release for over 2.5 years.
What I have learned over the years, and this applies to ALL electronics/computer based devices.
All mfg’s as the devices ages out, and loses support/updates etc.
They become Not worth it, or “business smart” to support an old device, as there is no way to make money off it for the business.
2nd) As the devices/computer loose support from the Mfg’s,. they also become a higher security risk, ( this applies NOT just to Wyze older devices, but ALL computer based devices)
3.) The OLD tech that is still on a network, will slow down the NEW tech that is on a network
In regards to Wyze devices, its better to have 1 or 2 generations of newer devices ( performance wise on the network) then it is to have 3-4-5 generations of devices on a network.
The oldest devices on a network, slows down the overall network, of newer devices
This applies to ALL network connect devices, Not just Wyze devices.
I think you hit the nail on the head.
This applies to Network Routers too…no matter the brand.
Security patches also are no longer developed the older the devices becomes.
For me, I have 1 V2 left to replace/upgrade. I’m not in a rush, because it is located in a less important area…but It’s at the back of my mind, the Old V2 still being on the network will slow down the overall network of newer devices. Plus as you mentioned if there are no further security updates for the V2, as time goes on it becomes a bigger security risk. ( applies to all network devices/ mfg’s network equipment etc)
It’s true that most companies don’t continue to add new features and other updates to devices that are three generations old, and I think that’s probably one of the main reasons they aren’t updating the V2 very much, but they have also said in the past that one of the other big problems they have with the V2 is that it has such limited firmware resources that they can’t really do anything with it, especially if any of new features and things they like to do with their newer cameras. The V2 doesn’t have the resources to support that and it is a big reason why all their newer cameras have started to have larger resources available so they could do cooler stuff at on the newer cameras. So they have addressed this before in the past in AMAs, etc, And said the big problem with the V2 is the limitation they have on the resources not being able to support things, including not being able to support some of the newer Cam Plus stuff which requires more resources (storage size, RAM, processor power, etc) to work together we’ll. I’m guessing the V2 cameras can’t even support something like their new verified view feature. I wouldn’t be surprised if it get stuck, continuing to use the old authentication protocol and everything.
But, there are other devices that have way better resources, that also haven’t received updates for a long time so that excuse doesn’t really work for the newer devices for sure.
Here is a good article to revisit on the Wyze Cam v1 from 2022.
I am careful how I use older devices on my network. I have a decommissioned Samsung Galaxy S5 running Android 6 that I use strictly for listening to podcasts. It has a headphone jack, Micro SD card slot and a removable battery.
I leave WiFi Off unless I am grabbing a podcast and then the S5 only connects to my IoT network.
My Pixel 6 Pro stops getting updates this fall, so I am eyeing a Pixel 11 Pro XL. I will trade or recycle the Pixel 6 Pro, but I am keeping my S5 for podcasts.
